Senior Manager / AGM, Facilities and Maintenance Operations

Job Description

Title: Senior Manager / AGM, Facilities and Maintenance Operations

Company Name: Renowned Real Estate Company

Vacancy: 01

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 10 years
• The applicants should have experience in the following business area(s): Real Estate, Real Estate Startup

• Bachelor’s or Master’s degree in Business Administration or a related field.

• At least 10 years
• The applicants should have experience in the following business area(s): Real Estate, Real Estate Startup

• Strong leadership, communication, and organizational skills.

• Proven ability to manage multiple responsibilities and deliver under pressure.

• Proficiency in written and verbal communication for effective correspondence.

• Experience in client relationship management and staff motivation.

• Conduct inspections and visits to handed-over projects to monitor and ensure the quality of services provided.

• Oversee revenue collection for common support facilities, utilities, and other associated services.

• Ensure timely submission of reports to monitor uninterrupted service delivery to clients.

• Address client complaints and issues, building and maintaining strong relationships with CMA members and apartment owners.

• Monitor and manage daily operations of the department, ensuring smooth functionality.

• Provide counseling and motivation for service staff to enhance performance.

• Communicate with apartment owners and tenants by issuing awareness letters and addressing feedback.

• Collaborate with CMA members, apartment owners, and tenants to address incidents, accidents, and staffing issues.

• Provide guidance and monitoring for revenue activities to align with departmental and company goals.