Sales & Service Engineer

Job Description

Title: Sales & Service Engineer

Company Name: Dermolive

Vacancy: 5

Age: 22 to 32 years

Job Location: Anywhere in Bangladesh

Salary: Tk. 18000 - 25000 (Monthly)

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): Medical Equipment, Healthcare/Lifestyle product

• Bachelor of Science (BSc) in Biomedical Engineering
• Diploma in Electro medical

• At least 3 years
• The applicants should have experience in the following business area(s): Medical Equipment, Healthcare/Lifestyle product

• Age 22 to 32 years

• Problem-solving and analytical thinking.
• Hands-on technical ability.
• Customer service orientation.
• Ability to work independently and travel frequently.
• Time management and report writing skills.
• Understanding of workplace safety and laser safety protocols.
• Valid driver’s license (for field service travel).
• Willingness to travel domestically or internationally.
• Good spoken and written communication in English and local languages.
• Professional grooming and presentation (especially for client-facing roles).

• Installation, calibration, and testing of aesthetic laser machines.

• Preventive & corrective maintenance.

• Ability to explain technical features to non-technical customers (clinics, dermatologists, salons).

• Conduct product demonstrations, training sessions, and applications support.

• Ability to identify customer needs and recommend suitable solutions.

• Install and configure aesthetic laser machines at customer sites.

• Provide after-sales service, preventive maintenance, and emergency troubleshooting.

• Maintain service reports and documentation.

• Train end-users on proper operation and safety procedures.

• Support sales team with technical presentations.

• Ensure customer satisfaction and maintain long-term professional relationships.

• T/A,Mobile bill,Tour allowance,Provident fund,Gratuity
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2