Sales & CRM Executive

Job Description

Title: Sales & CRM Executive

Company Name: Troubleshooters Limited

Vacancy: 1

Age: 24 to 35 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 2 to 5 years
• The applicants should have experience in the following business area(s): Software Company,IT Enabled Service,Artificial Intelligence (AI) Startup

• Bachelor of Business Administration (BBA) in Marketing

• 2 to 5 years
• The applicants should have experience in the following business area(s): Software Company,IT Enabled Service,Artificial Intelligence (AI) Startup

• Age 24 to 35 years

Job Context: Troubleshoot Limited is expanding its team and looking for a dynamic Sales & CRM Executive who can manage client relationships, drive sales processes, and collaborate with our development team. The ideal candidate should have a tech-savvy mindset and excellent communication skills to bridge client requirements with our service capabilities in web, app, and IT support.

Job Responsibilities:

• Manage client relationships and ensure customer satisfaction through prompt and effective communication
• Use CRM tools to maintain and track client engagement, lead status, and follow-ups
• Collaborate with technical and design teams to relay client needs accurately
• Conduct product/service presentations, client onboarding, and after-sales support
• Generate leads, nurture prospects, and close sales deals through calls, emails, and meetings
• Prepare weekly/monthly reports and maintain client records
• Stay up to date with service offerings and tech trends in web/app/IT services
• Handle basic documentation and quotations
• Represent Troubleshoot professionally in client interactions, both online and offline