Sales Auditor - Mymensingh

Job Description

Title: Sales Auditor - Mymensingh

Company Name: PalmPay Limited

Vacancy: 1

Age: 25 to 35 years

Job Location: Mymensingh

Salary: Negotiable

Experience:

• 3 to 5 years
• The applicants should have experience in the following business area(s): Financial Technology (Fintech) Startup, Mobile Industry

• Bachelor/Honors

• 3 to 5 years
• The applicants should have experience in the following business area(s): Financial Technology (Fintech) Startup, Mobile Industry

• Age 25 to 35 years
• Only Male

• Willingness to travel frequently for field audits

• Field sales experience
  

Position Name: Sales Auditor

Department: Sales

Company Overview:

PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over 40 million users, we are building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.

Operating in Nigeria, Ghana, Tanzania, Bangladesh, Pakistan, and the Philippines, PalmPay has been recognized by CNBC as one of the Top 300 Global Fintech Companies and ranked #2 overall and #1 in financial services on the Financial Times’ Africa’s Fastest Growing Companies 2025 list.

Position Overview:

The Sales Auditor is responsible for ensuring sales accuracy, policy compliance, fraud prevention, and process integrity within the mobile EMI business. This role involves auditing sales transactions, merchant operations, field sales activities, and EMI documentation to minimize financial and operational risks.

Key Responsibilities:

Sales & Transaction Audit

• Audit daily, weekly, and monthly mobile EMI sales transactions across merchants and channels

• Verify customer KYC, documentation, approvals, and EMI eligibility as per company policy

• Cross-check system data against physical documents and merchant records

• Identify fake sales, duplicate IMEI usage, forced EMI cases, or policy deviations

Merchant & Channel Audit

• Conduct on-site and remote audits of merchants and partner outlets

• Monitor high-risk merchants and recommend corrective actions or blacklisting

Sales Team & Process Compliance

• Ensure compliance with sales SOPs, approval hierarchy, and ethical standards

• Identify any collusion between sales staff and merchants

• Provide feedback and process improvement recommendations to sales management

Reporting & Analysis

• Prepare audit reports, exception reports, and risk dashboards

• Highlight gaps, root causes, and financial impact of irregularities

• Track recurring issues and follow up on corrective actions

• Support management during internal and external audits

Risk & Fraud Control

• Detect and report fraud patterns, early delinquency-linked sales issues, and suspicious activities

• Coordinate with Risk, Credit, and Collections teams for investigations

• Recommend controls to reduce DPD, chargebacks, and merchant disputes

Key Performance Indicators (KPIs):

• Reduction in fraudulent and non-compliant sales

• Audit coverage vs. plan achievement

• Timely closure of audit findings

• Improvement in process compliance and risk mitigation

• T/A,Tour allowance