Room Attendant/ Room Boy
Job Description
Title: Room Attendant/ Room Boy
Company Name: Best Western Plus Maya
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ HSC
Experience Requirements:
∎ At least 2 year(s)
Job Responsibilities:
∎ Enters and prepares the room for cleaning.
∎ Dusts the room and furniture.
∎ Replenishes guestroom and bath supplies.
∎ Cleans the bathroom.
∎ Cleans the closet.
∎ Vacuums and racks the carpet.
∎ Checks and secures the rooms.
∎ Replenish amenities according to the operational standards.
∎ Deliver and retrieve items on loan to guests e.g. iron and ironing boards
∎ Ensure security of guest rooms and privacy of guests
∎ Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
∎ Cleans guest bathroom/bedroom/floor corridor.
∎ Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
∎ Maintain positive guest relations at all times.
∎ Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
∎ Resolve guest complaints, ensuring guest satisfaction.
∎ Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
∎ Empty trash containers and ashtrays.
∎ Remove all dirty terry and replace with the clean par to the designated layout.
∎ Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
∎ Replace facial, toilet tissue and bathroom amenities in correct amount and location.
∎ Inspect condition of bathrobes and replace soiled/damaged ones.
∎ Remove dirty bed linen and make up bed with clean linen.
∎ Replace laundry bags and slips.
∎ Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and luggage rack.
∎ Dust and polish all furniture.
∎ Realign furniture to the floor plan.
∎ Responsible for replenishment of guest complimentary water.
∎ Responsible for the cleanliness and maintenance of his work area.
∎ Responsible for the Hotel property in the work area.
∎ Attends to guest calls, guest requests /guest complaints in the area assigned to him.
∎ Authorise to enter in guestrooms for cleaning and providing turndown services as per requirement.
∎ Responsible for following the standard operating procedures.
∎ Responsible for achieving and exceeding the guest satisfaction score.
∎ Update status of rooms cleaned on assignment sheet.
∎ Return and restock cart at end of shift.
Additional Requirements:
∎ Age at most 32 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Application Deadline: September 23, 2019
Company Information:
∎ Best Western Plus Maya
∎ Address : Plot # 1C & 2C, Road 17-18, Kabi Farooq Sharoni, Nikunja - 2, Dhaka 1229
∎ Web : www.bwplusmaya.com
∎ Business : Best Western Plus Maya , the finest 4-Star Hotel in Beautiful Bangladesh, is being operated by Best Western Hotels & Resorts. over 4700 upscale and luxury hotels & resorts in 109+ countries.
Category: Hospitality/ Travel/ Tourism
Read Before Apply: Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.He/She should maintain complete knowledge of and comply with all housekeeping departmental policies/service and also the hotel's procedures/standards. Additionally, maintain complete knowledge of correct maintenance and use of equipment.1. Candidates applying in 2 different position will lead to disqualification 2. Contacting BWPM officials for any kind reference is strictly prohibited 3. Please apply through BD jobs online application only and any other means of cv submission will lead you to disqualification . 4. Candidates must have to attend interview if selected.
