RMA Service Engineer

Job Description

Title: RMA Service Engineer

Company Name: Global Brand PLC

Vacancy: --

Age: 25 to 35 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): IT Enabled Service, Computer Hardware/Network Companies

Published: 2025-09-14

Application Deadline: 2025-10-14

Education:

• Diploma in Computer
• Bachelor of Science (BSc) in Computer Science Engineering
• Bachelor of Science (BSc) in Electrical & Electronic Engineering

Requirements:

• 1 to 2 years
• The applicants should have experience in the following business area(s): IT Enabled Service, Computer Hardware/Network Companies

Skills Required: Computer Hardware Assembling,Computer Hardware Troubleshooting,Desktop support,Good Ms office and Emailing skill,Networking,Printer servicing,Switches/ Routers,Telecommunication Products & Services,Willing to Travel

Additional Requirements:

• Age 25 to 35 years
• Only Male

Responsibilities & Context:

• Able to Troubleshoot & Installation of Computer Hardware & software related product like Brand PC, CLONE PC, Notebook, printer, Projector, Motherboard, UPS, Scanner Security and surveillance product, Computer accessories.
• To ensure customer support both indoor & outdoor within lowest possible time.
• To attain all telephone calls, give online support. Handover the Defected spare parts to the International/Local RMA Claim Section & follow up for the replacement.
• Arrange/Purchase Spare parts for service department.
• Maintain Service Register To provide report (Daily, Weekly & Monthly) To RMA Manager.
• Update & store all service documents / file I manual / installation software / user guide & others if necessary.
• Keep knowledge of all new models of products & ensure spares in advance.
• Protect service center from product missing & mishandling of office equipment.
• Good co-operation with other colleagues to ensure maximum output.
• Everyday contact with RMA Manager. Have knowledge on MS office Application, Mail Corresponding.

Job Other Benifits:

• T/A,Mobile bill,Profit share,Provident fund,Insurance
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Male can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Engineer/Architects