RMA Service Engineer
Job Description
Title: RMA Service Engineer
Company Name: Global Brand PLC
Vacancy: 05
Age: 25 to 35 years
Job Location: Dhaka, Rangpur, Chattogram (Chattogram Sadar), Sylhet (Sylhet Sadar)
Salary: Negotiable
Experience:
- 2 to 3 years
- The applicants should have experience in the following business area(s): IT Enabled Service
Published: 2025-11-25
Application Deadline: 2025-12-25
Education:
- Diploma in Computer
- Bachelor of Science (BSc) in Computer Science Engineering
- Bachelor of Science (BSc) in Electrical & Electronic Engineering
Requirements:
- 2 to 3 years
- The applicants should have experience in the following business area(s): IT Enabled Service
Skills Required: Computer Hardware Assembling,Computer Hardware Troubleshooting,Desktop support,Good Ms office and Emailing skill,Networking,Printer servicing,Switches/ Routers,Telecommunication Products & Services,Willing to Travel
Additional Requirements:
- Age 25 to 35 years
- Only Male
Responsibilities & Context:
Able to Troubleshoot & Installation of Computer Hardware & software related product like Brand PC, CLONE PC, Notebook, printer, Projector, Motherboard, UPS, Scanner Security and surveillance product, Computer accessories.
To ensure customer support both indoor & outdoor within lowest possible time.
To attain all telephone calls, give online support. Handover the Defected spare parts to the International/Local RMA Claim Section & follow up for the replacement.
Arrange/Purchase Spare parts for service department.
Maintain Service Register To provide report (Daily, Weekly & Monthly) To RMA Manager.
Update & store all service documents / file I manual / installation software / user guide & others if necessary.
Keep knowledge of all new models of products & ensure spares in advance.
Protect service center from product missing & mishandling of office equipment.
Good co-operation with other colleagues to ensure maximum output.
Everyday contact with RMA Manager. Have knowledge on MS office Application, Mail Corresponding.
Job Other Benifits:
- T/A,Mobile bill,Profit share,Provident fund,Insurance
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Engineer/Architects
Interested By University
| University | Percentage (%) |
|---|---|
| European University of Bangladesh | 4.81% |
| Daffodil International University (DIU) | 4.81% |
| Port City International University | 3.70% |
| City University | 2.22% |
| American International University Bangladesh (AIUB) | 2.22% |
| Uttara University | 2.22% |
| Bangladesh University of Business and Technology | 1.85% |
| Eastern University | 1.85% |
| Northern University Bangladesh | 1.85% |
| International Islamic University Chittagong | 1.85% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 76.67% |
| 31-35 | 21.85% |
| 36-40 | 0.37% |
| 40+ | 0.37% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 14.50% |
| 20K-30K | 50.56% |
| 30K-40K | 24.91% |
| 40K-50K | 7.43% |
| 50K+ | 2.60% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 4.07% |
| 0.1 - 1 years | 5.56% |
| 1.1 - 3 years | 42.59% |
| 3.1 - 5 years | 21.48% |
| 5+ years | 26.30% |
