Reservation Supervisor

Job Description

Title: Reservation Supervisor

Company Name: Heritage Resort

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Diploma in Hospitality Management will given preference

Experience Requirements:
∎ At least 10 year(s)
∎ The applicants should have experience in the following area(s): Reservation, Sales & Marketing
∎ The applicants should have experience in the following business area(s): Hotel

Job Responsibilities:
∎ Coordinate with sales and reservation team for all room bookings and provide training to all customer service coordinators and assist to resolve all issues.
∎ Assist meeting planner to analyze all room requirements and collaborate with sales and marketing team to ensure compliance to all revenue management guidelines.
∎ Manage all guest issues and ensure response to all queries and monitor flow of restaurant & rooms and recommend ways to increase revenue.
∎ Supervise efficient working of reservation associates and provide training to resolve all issues and provide training to employees to maintain all everyday schedule.
∎ Collaborate with maintenance and operations department to resolve all guest issues and maintain inventory of all guest rooms.
∎ Forecast all project requirements on everyday basis and ensure achievement of all hotel reservation objectives.
∎ Manage and ensure resolution of all guest issues and provide training to all new employees for all policies and procedures.
∎ Oversee reservation administration and provide update to reservation systems and process all requests and manage inventory of all processes and recommend ways to maximize revenue.
∎ Maintain knowledge on all department locations and process time logs for all payroll.
∎ Collaborate with staff development and provide require feedback and assist to answer all incoming calls and manage all online inquiries.

Additional Requirements:
∎ Age at most 35 years
∎ Both males and females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Higher salary may be considered for candidates who have worked in any reputed hotels or resort
∎ Bonus as per company policy
∎ Free furnished accommodation
∎ All Meals

Job Source: Online Job Posting.

Application Deadline: 30 Nov 2021

Company Information:
∎ 31 Oct 2021
∎ Heritage Resort
∎ Address : Bagan Bari, Madhabdi, Narsingdi 1604
∎ Web :
∎ Business : The blessing of nature is so generous that gives comfort to all five senses, where no noise bothers, chirping delights and solitary ambience keep in calm and quiet mood, no sound pollution at all. The location gives full privilege to do work in serene and sound mind. Heritage Resort, Madhabdi, Narsingdi has exceedingly appropriate arrangements for seminar, training, workshop and all other corporate event programs. This place is fully restricted to unauthorized people.

Category: Hospitality/ Travel/ Tourism


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