Reservation Officer

Job Description

Title: Reservation Officer

Company Name: Raiyan Travels International

Vacancy: 1

Age: 25 to 35 years

Location: Dhaka (Purana Paltan)

Salary: Tk. 25000 - 35000 (Monthly)

Experience:
∎ 3 to 5 years
∎ The applicants should have experience in the following business area(s):Airline, Travel Agent, Manpower Recruitment, Tour Operator

Published: 7 Nov 2024

Education:
∎ Bachelor of Business Administration (BBA), Master of Business Administration (MBA)

Requirements:

Additional Requirements:
∎ Age 25 to 35 years
∎ Only Experience People can apply !

Responsibilities & Context:
∎ Deal with customer inquiries and reservations, both in person and over the phone·
∎ Provide customers with information regarding flight schedules, fares, and connections·
∎ Issue tickets, and other travel documents·
∎ Help passengers with check-in procedures, baggage handling and special needs·
∎ Assist customers with problems that may arise during travel·
∎ Process ticket changes and refunds·
∎ Assist in other duties such as scheduling flights and handling customer complaints·
∎ Ticketing: Issue tickets, process reservations, and handle booking modifications while adhering to airline policies and procedures.·
∎ Problem Resolution: Address passenger concerns, resolve issues, and escalate complex problems to supervisors or management as needed.
∎ Deal with customer inquiries and reservations, both in person and over the phone·
∎ Provide customers with information regarding flight schedules, fares, and connections·
∎ Issue tickets, and other travel documents·
∎ Help passengers with check-in procedures, baggage handling and special needs·
∎ Assist customers with problems that may arise during travel·
∎ Process ticket changes and refunds·
∎ Assist in other duties such as scheduling flights and handling customer complaints·
∎ Ticketing: Issue tickets, process reservations, and handle booking modifications while adhering to airline policies and procedures.·
∎ Problem Resolution: Address passenger concerns, resolve issues, and escalate complex problems to supervisors or management as needed.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Purana Paltan)

Company Information:
∎ Raiyan Travels International
∎ 11, Purana Paltan (Ibrahim Mansion), Room No: 402, Level- 04, Dhaka- 1000
∎ Raiyan Travels International is a diversified conglomerate with its focus in International Freight Forwarding Logistics, Travel & Tourism, Hajj, Omrah, Visa Processing, Manpower etc.

Address::
∎ 11, Purana Paltan (Ibrahim Mansion), Room No: 402, Level- 04, Dhaka- 1000
∎ Raiyan Travels International is a diversified conglomerate with its focus in International Freight Forwarding Logistics, Travel & Tourism, Hajj, Omrah, Visa Processing, Manpower etc.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 7 Dec 2024

Category: Hospitality/ Travel/ Tourism

Interested By University

University Percentage (%)
National University 22.47%
Northern University Bangladesh 4.49%
Jagannath University 3.37%
DHAKA COLLEGE 2.25%
Independent University, Bangladesh 2.25%
American International University Bangladesh (AIUB) 2.25%
Islamic Arabic University 2.25%
Dhaka Polytechnic Institute 2.25%
Bangladesh University of Business and Technology 2.25%
eastern university 1.12%

Interested By Age Range

Age Range Percentage (%)
20-30 57.30%
31-35 42.70%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 5.62%
20K-30K 51.69%
30K-40K 39.33%
40K-50K 3.37%

Interested By Experience Range

Experience Range Percentage (%)
1.1 - 3 years 14.61%
3.1 - 5 years 35.96%
5+ years 49.44%

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