Job Description
Title: Reservation Executive
Company Name: Heritage Resort
Vacancy: 04
Age: 20 to 35 years
Location: Narsingdi
Minimum Salary: Negotiable
Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Hotel, Resort
Published: 3 Jun 2025
Education:
∎ Higher Secondary, Diploma, Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 20 to 35 years
Responsibilities & Context:
∎ Addressing guest inquiries via phone, email, or online, providing information about room availability, rates, and packages.
∎ Managing Bookings: Taking and confirming reservations, ensuring accurate entry of guest information and preferences into the reservation system.
∎ Confirming Reservations: Providing timely and accurate confirmation of bookings to guests.
∎ Addressing Guest Requests: Handling special requests and ensuring they are communicated to relevant departments.
∎ Promoting Resort Services: Upselling and cross-selling resort amenities and services to maximize revenue.
∎ Maintaining Records: Keeping accurate records of reservations and guest information.
∎ Managing Cancellations and Modifications: Handling cancellations and modifications to existing reservations.
∎ Ensuring Customer Satisfaction: Providing excellent customer service and addressing any guest concerns or complaints related to reservations.
∎ Addressing guest inquiries via phone, email, or online, providing information about room availability, rates, and packages.
∎ Managing Bookings: Taking and confirming reservations, ensuring accurate entry of guest information and preferences into the reservation system.
∎ Confirming Reservations: Providing timely and accurate confirmation of bookings to guests.
∎ Addressing Guest Requests: Handling special requests and ensuring they are communicated to relevant departments.
∎ Promoting Resort Services: Upselling and cross-selling resort amenities and services to maximize revenue.
∎ Maintaining Records: Keeping accurate records of reservations and guest information.
∎ Managing Cancellations and Modifications: Handling cancellations and modifications to existing reservations.
∎ Ensuring Customer Satisfaction: Providing excellent customer service and addressing any guest concerns or complaints related to reservations.
Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ Mobile Bill
∎ Will be provided Food & Accommodation
∎ Mobile Bill
∎ Will be provided Food & Accommodation
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Narsingdi
Company Information:
∎ Heritage Resort
∎ Bagan Bari, Madhabdi, Narsingdi 1604
∎ The blessing of nature is so generous that gives comfort to all five senses, where no noise bothers, chirping delights and solitary ambience keep in calm and quiet mood, no sound pollution at all. The location gives full privilege to do work in serene and sound mind. Heritage Resort, Madhabdi, Narsingdi has exceedingly appropriate arrangements for seminar, training, workshop and all other corporate event programs. This place is fully restricted to unauthorized people.
Address::
∎ Bagan Bari, Madhabdi, Narsingdi 1604
∎ The blessing of nature is so generous that gives comfort to all five senses, where no noise bothers, chirping delights and solitary ambience keep in calm and quiet mood, no sound pollution at all. The location gives full privilege to do work in serene and sound mind. Heritage Resort, Madhabdi, Narsingdi has exceedingly appropriate arrangements for seminar, training, workshop and all other corporate event programs. This place is fully restricted to unauthorized people.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 2 Jul 2025
Category: Hospitality/ Travel/ Tourism
