Reservation Air Ticketing Officer (OTA Portal B2B Agency)
Job Description
Title: Reservation Air Ticketing Officer (OTA Portal B2B Agency)
Company Name: Universal Travel and Tours
Vacancy: 8
Job Location: Dhaka, Dhaka (Khilkhet)
Employment Status: Full-time
Educational Requirements:
∎ Minimum 3-5 years experience, Must Experiences Air Ticket Issue, Re Issue, Refund, Void & Others GDS option, & Package Travel Counselor (Tour Package) minimum 2 years experience.
Experience Requirements:
∎ 3 to 7 year(s)
∎ The applicants should have experience in the following business area(s):
Travel Agent
Job Context:
∎ We are looking for an experienced Reservation & Ticketing expert to join our team and enrich our travel and tourism services. You will be responsible for national and international ticketing, booking reservation, refund, and reissue for the various clients (B2B). The goal is to provide professional and committed reservation and ticketing services of all countries to enhance satisfaction and acquire an expanding and dedicated client.
∎ Job Location: Road- 05, Khilkhet, Hotel Regency near Building, Hajee Nuruzzaman Plaza, Kha-52, Khilkhet, Dhaka
Job Responsibilities:
∎ Airline Ticketing & reservation: Creating PNR, Issuing and Reissuing Tickets using GDS (Travelport, Saber & Amadeus), Fare computation, Product knowledge, Customer Service, Processes cancellations and modifications of reservations.
∎ Sell Tickets and Reservations.
∎ Monitor & follow-up the individual, monthly, quarterly and yearly sales target.
∎ Provide periodic air product training to Sales Department to minimize internal administrative errors and to ensure their communication with guests is as accurate as possible.
∎ Relationship Maintain with Airlines & GDS personnel.
∎ Dealing with customer complaints and requests effectively and courteously, providing or seeking solutions as quickly as possible.
∎ Monitor market fares versus air add-on charts and recommend changes as necessary from published fares, group fares, fare sales, web, low-cost carriers, airline contracts, and consolidators
∎ Manage Daily Official works. Making invoices & maintaining ticketing and visa-related accounts.
∎ Manage B2B clients through emails and other ways of communication.
∎ Must remain updated on Airline/ Travel notices and circulars and update the reservation team, sales team, and others accordingly.
∎ All other duties as directed by the Management.
Additional Requirements:
∎ Age 18 to 40 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 10 Jan 2023
Company Information:
∎ 12 Dec 2022
∎ Universal Travel and Tours
∎ Address : Level-03, Shankar Plaza, Dhanmondi, Dhaka
∎ Web : uttbd.com
Category: Research/Consultancy
