Relationship Officer (AO-Officer) : Branch Banking

Job Description

Title: Relationship Officer (AO-Officer) : Branch Banking

Company Name: National Credit and Commerce Bank PLC

Vacancy: --

Age: Na

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience: --

Published: 2026-09-22

Application Deadline: 2026-10-03

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

• Identify, acquire and onboard new retail & SME clients to expand the bank’s customer base, ensuring alignment with the bank’s business strategy.

• Build, nurture, and maintain long-term, trust-based relationships with retail & SME clients, ensuring superior service, satisfaction and retention.

• Drive business by expanding the customer base and achieving targets for loans & deposit by cross-selling and up-selling appropriate banking products and services tailored to client needs.

• Conduct regular visits to existing and prospective clients to strengthen relationships, explore opportunities and provide proactive solutions.

• Address and resolve client concerns promptly, ensuring a seamless, one-stop banking experience.

• Perform financial analysis, assess creditworthiness and prepare credit proposals to support sound lending decisions.

• Monitor portfolio quality, minimize NPLs to ensure sustainable asset growth and asset quality, enforce adherence to bank policies, credit standards and regulatory guidelines.

• Prepare and review credit proposal/ call reports; maintain accurate MIS; and ensure proper documentation and archiving of client files.

• Ensure smooth execution of banking operations (account services, fund transfers, e-GP, etc.) with adherence to AML/KYC standards.

• Liaise effectively with internal teams (credit, operations, compliance, audit, etc.) and external stakeholders to ensure smooth operations and timely service delivery.

• Undertake any other responsibilities assigned by management to support the smooth functioning of the branch.

• Attractive compensation package will be offered to the deserving candidates selected for the positions based on the experience and competency.