Regional Quality Assurance Manager

Job Description

Title: Regional Quality Assurance Manager

Company Name: USAIDs Advancing Universal Health Coverage Project

Vacancy: Not specific

Job Location: Mymensingh, Sylhet

Employment Status: Full-time

Educational Requirements:
∎ A degree in medicine is required. An advanced degree in public health, social science or another relevant field is preferred;

Experience Requirements:
∎ At least 5 year(s)

Job Context:
∎ Position requires with travel to field sites a minimum of 75% of time.
∎ Supervision: The Regional Quality Assurance Manager reports to the Quality Assurance and Quality Improvement Director.

Job Responsibilities:
∎ Assisting the AUHC quality assurance team to develop quality monitoring tools and guidelines for effective implementation of the project activities;
∎ Advocating for, and raising the profile of quality assurance and quality improvement as a priority for the delivery of health services in the Division;
∎ If required, facilitating the formation of facility level Quality Improvement Committees;
∎ Identifying gaps and capacity building needs of the clinical staff. For those problems that cannot be solved on site, recommend training interventions as required;
∎ Facilitating meetings of the QI Committees at urban and rural facilities to ensure and improve adherence to clinical quality standards;
∎ Providing technical assistance to support the Quality Assurance team at the facility level in identifying quality improvement gaps, developing action plan in response, and follow up in the implementation of the action plan;
∎ When required, provide on job training and mentoring to the clinical staff on clinical service delivery, infection prevention, waste management, readiness with a special focus on operating theater, labor room, and lab for clinical quality standard;
∎ Providing support for measuring quality improvement indicators in service delivery sites, and facilitating the use of data to stimulate innovative action for resource mobilization, problem solving, and where needed training;
∎ Providing support to partners (NGOs/DPs) in division, districts and Upazila for quality improvement;
∎ Developing regular reports and presentations describing the progress of quality improvement activities;
∎ Providing support in record keeping, documenting improvement in the quality of health services, and summarizing success stories;
∎ Assisting the AUHC team developing quarterly performance reports, annual work plans and other project documents, and
∎ Other duties as assigned by the Quality Assurance and Quality Improvement Director.

Additional Requirements:
∎ A minimum of 5 years of experience working directly on quality improvement activities at clinic level; Working experience in MNH and FP will be given preference
∎ In-depth knowledge of the application of quality improvement tools and approaches in Bangladesh;
∎ Knowledge of NGO and private sector service delivery strongly preferred;
∎ Experience supervising quality assurance teams in clinical settings in Bangladesh required. Strong preference will be for candidates who have experience with rural service delivery;
∎ Demonstrated track record in facilitating process improvement activities that provide more efficient and effective workflow;
∎ Experience preparing and presenting results of improvement and ongoing performance measures of clinical processes within facilities to senior management and Documents detailing.
∎ Fluency in oral and written English.
∎ Positive attitude in traveling all throughout the country whenever needed.
∎ Efficient Computer Skill in MS word, Excel and Power Point.

Application Deadline: July 18, 2019

Company Information:
∎ USAIDs Advancing Universal Health Coverage Project

Category: NGO/Development

Read Before Apply: *Women are encouraged to apply