Job Description
Title: Receptionist
Company Name: Hansard Education
Vacancy: --
Location: Dhaka
Published: 25 Aug 2024
Responsibilities & Context:
∎ Guest and Visitor Management: Welcoming guests and visitors, assisting with inquiries, and directing them to the appropriate departments or individuals.
∎ Communication: Handling phone calls, emails, and other forms of communication, ensuring that messages are accurately relayed and that inquiries are addressed promptly.
∎ Appointment Scheduling: Managing calendars, scheduling appointments, and coordinating meeting rooms.
∎ Administrative Support: Performing general administrative tasks such as filing, data entry, and maintaining records.
∎ Customer Service: Addressing and resolving issues or complaints from visitors or clients, ensuring a high level of customer satisfaction.
∎ Security and Safety: Ensuring that security procedures are followed, such as checking visitor credentials and managing access to the building.
∎ Office Supplies: Managing inventory of office supplies and placing orders when necessary.
∎ Coordination: Collaborating with other departments to facilitate smooth operations and ensure that any needs or issues are communicated and resolved effectively.
∎ Record Keeping: Maintaining accurate records of visitors, calls, and other relevant information.
∎ Problem-Solving: Handling unexpected situations or emergencies, and finding solutions to ensure minimal disruption to operations.
∎ Documentary: Maintaining accurate all documents of visitors, calls, and other relevant information.
∎ A Front Desk Executive Officer, often referred to as a Front Desk Manager or Receptionist, plays a crucial role in creating a positive first impression for visitors and ensuring smooth operations at the reception area of an organization. Their responsibilities typically include:
∎ Guest and Visitor Management: Welcoming guests and visitors, assisting with inquiries, and directing them to the appropriate departments or individuals.
∎ Communication: Handling phone calls, emails, and other forms of communication, ensuring that messages are accurately relayed and that inquiries are addressed promptly.
∎ Appointment Scheduling: Managing calendars, scheduling appointments, and coordinating meeting rooms.
∎ Administrative Support: Performing general administrative tasks such as filing, data entry, and maintaining records.
∎ Customer Service: Addressing and resolving issues or complaints from visitors or clients, ensuring a high level of customer satisfaction.
∎ Security and Safety: Ensuring that security procedures are followed, such as checking visitor credentials and managing access to the building.
∎ Office Supplies: Managing inventory of office supplies and placing orders when necessary.
∎ Coordination: Collaborating with other departments to facilitate smooth operations and ensure that any needs or issues are communicated and resolved effectively.
∎ Record Keeping: Maintaining accurate records of visitors, calls, and other relevant information.
∎ Problem-Solving: Handling unexpected situations or emergencies, and finding solutions to ensure minimal disruption to operations.
∎ Documentary: Maintaining accurate all documents of visitors, calls, and other relevant information.
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Festival Bonus: 2
∎ Daily snacks
∎ Mobile bill, Performance bonus
∎ Festival Bonus: 2
∎ Daily snacks
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ Hansard Education
∎ Navana Zohura Square Suite No: A-7, 7th Floor
28 Kazi Nazrul Islam Avenue, (Bangla Motor),
Dhaka 1000, Bangladesh
∎ Hansard Education Provides University and College counselling services to students who want to study overseas
Address::
∎ Navana Zohura Square Suite No: A-7, 7th Floor
28 Kazi Nazrul Islam Avenue, (Bangla Motor),
Dhaka 1000, Bangladesh
∎ Hansard Education Provides University and College counselling services to students who want to study overseas
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 24 Sep 2024
Category: Receptionist/PS
