Title: Front Office Executive
Company Name: Global Wings
Vacancy: 2
Age: At least 18 years
Job Location: Dhaka
Salary: Tk. 20000 - 30000 (Monthly)
Experience:
Job Context
We are seeking two front office executives/receptionists to serve as the first point of contact for prospective students, parents, and partner institutions. This role involves managing front desk operations, handling inquiries about study abroad programs, scheduling appointments with counselors, and maintaining a professional, welcoming environment. The receptionist plays a key role in supporting administrative and customer service functions, ensuring smooth operations of the office.
Job Responsibilities
Welcome students, parents, and visitors, and politely assist with walk-in inquiries.
Answer phone calls, emails, and messages, and respond to basic study-abroad questions.
Collect, organize, and scan student and official documents following proper documentation and file-naming guidelines.
Schedule and manage appointments for students with counselors and for other visitors with relevant staff members.
Keep student and inquiry records accurate and up-to-date in both the CRM system and physical files.
Work closely with counselors and processing teams to share documents and follow up when needed.
Assist with daily front-office and administrative tasks to ensure smooth operations.
Mobile bill, festival bonus, and performance bonus as per company policy.
| University | Percentage (%) |
|---|---|
| National University | 8.79% |
| University of Dhaka | 2.86% |
| University of Chittagong | 2.45% |
| Dhaka International University | 1.84% |
| Jagannath University | 1.43% |
| East West University | 1.43% |
| North South University | 1.23% |
| Bangladesh University of Business and Technology | 1.23% |
| Jahangirnagar University | 1.23% |
| City University | 1.23% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 77.71% |
| 31-35 | 14.72% |
| 36-40 | 5.11% |
| 40+ | 1.23% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 20.86% |
| 20K-30K | 75.46% |
| 30K-40K | 3.07% |
| 40K-50K | 0.41% |
| 50K+ | 0.20% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 30.27% |
| 0.1 - 1 years | 13.50% |
| 1.1 - 3 years | 23.72% |
| 3.1 - 5 years | 14.52% |
| 5+ years | 18.00% |