Receptionist, Gold`s Gym
Job Description
Title: Receptionist, Gold`s Gym
Company Name: Bashundhara Group
Vacancy: --
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience:
- At least 3 years
Published: 2025-07-16
Application Deadline: 2025-07-26
Education:
- Masters
Masters in any discipline
Requirements:
- At least 3 years
Skills Required:
Additional Requirements:
Proven experience in customer service, preferably in a hospitality, fitness, or front desk setting.
Excellent communication and interpersonal skills
Basic proficiency in Microsoft Office (Excel, Word) and email correspondence
Strong organizational and multitasking abilities
Positive attitude and ability to work effectively in a team-oriented environment.
Responsibilities & Context:
- Greet all members and guests with warmth and professionalism, ensuring a positive first impression.
- Address member inquiries and complaints courteously, maintain a complaint log, and escalate unresolved issues as needed.
- Oversee daily front desk activities, including member check-ins, check-outs, and access control in compliance with gym policies.
- Keep the reception and lobby area clean, organized, and inviting at all times.
- Handle locker key issuance, track usage, and report missing or damaged keys.
- Coordinate with the Head Trainer to book personal training sessions and other gym services as requested by members.
- Provide information on membership options, renewals, and benefits.
- Refer sales-related inquiries to the Sales & Marketing team.
- Share updates on gym events, programs, and promotions with members and guests.
- Answer phone calls and emails promptly, providing accurate information on services and policies.
- Maintain daily records of transactions in the designated Excel sheet and report findings to the supervisor.
- Coordinate with the Accounts Department regarding membership payments and deposits.
- Assist with additional administrative and operational tasks as assigned by the supervisor.
- Uphold the gym’s brand standards and ensure high levels of customer satisfaction through professionalism and courtesy.
Job Other Benifits:
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Receptionist/ PS
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 11.53% |
| University of Dhaka | 2.39% |
| Bangladesh Open University | 1.59% |
| Eden Mohila College | 1.39% |
| Daffodil International University (DIU) | 1.39% |
| North South University | 1.19% |
| Jagannath University | 1.19% |
| 1.19% | |
| Bangladesh University of Business and Technology | 0.99% |
| Govt. Bangla College | 0.80% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 59.44% |
| 31-35 | 22.66% |
| 36-40 | 11.33% |
| 40+ | 4.37% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 27.63% |
| 20K-30K | 52.68% |
| 30K-40K | 15.90% |
| 40K-50K | 2.19% |
| 50K+ | 1.59% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 16.30% |
| 0.1 - 1 years | 9.15% |
| 1.1 - 3 years | 24.85% |
| 3.1 - 5 years | 16.70% |
| 5+ years | 33.00% |
