Receptionist / Client Communication Executive

Job Description

Title: Receptionist / Client Communication Executive

Company Name: Century Education

Vacancy: 1

Age: 20 to 30 years

Job Location: Dhaka (Farmgate)

Salary: Negotiable

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Training Institutes, Immigration and Education Consultancy Service, Manpower Recruitment, Direct Selling/Marketing Service Company, Coaching Center

• 1 to 3 years
• The applicants should have experience in the following business area(s): Training Institutes, Immigration and Education Consultancy Service, Manpower Recruitment, Direct Selling/Marketing Service Company, Coaching Center

• Age 20 to 30 years
• Only Female

We are looking for a smart, confident, friendly, and professional Receptionist / Client Communication Executive to manage our front desk and handle client communications. The ideal candidate should have excellent communication skills and the ability to build a positive relationship with clients both in person and over the phone.

Responsibilities:

• Manage the reception desk and handle all day-to-day front desk activities professionally.

• Welcome and communicate with clients and visitors who come to the office.

• Understand clients' needs and provide them with accurate information about our services.

• Communicate with potential clients over the phone and explain our services in a clear and convincing manner.

• Build a good relationship with clients and motivate them to take our services.

• Respond to client inquiries and messages through Facebook Messenger, WhatsApp, and other communication platforms.

• Follow up with interested clients and maintain regular communication with them.

• Handle client questions, concerns, and basic queries professionally and politely.

• Collect and maintain necessary client information and coordinate with the relevant team when required.

• Ensure a positive, welcoming, and professional experience for every client visiting or contacting the office.

• Maintain a professional appearance and a clean, organized reception area.

• Perform other relevant duties assigned by the management.