Quality Assurance Manager

Job Description

Title: Quality Assurance Manager

Company Name: DADA(DHAKA) LTD

Vacancy: 01

Age: 30 to 45 years

Job Location: Gazipur (Tongi)

Salary: Negotiable

Experience:

• 10 to 15 years
• The applicants should have experience in the following business area(s): Garments

• Bachelor of Business Administration (BBA)
• Master of Business Administration (MBA)

• 10 to 15 years
• The applicants should have experience in the following business area(s): Garments

• Age 30 to 45 years
• Only Male

• Age should be within 35 to 45 years
• Strong management quality to the team members.
• Very much flexible to handle buyers and auditors.
• High fluency speaking capability in English.

• Very good communication (Speaking & Writing) skill in English.

• Design, develop, implement, and ensure strict adherence to the Quality Management System.

• Establish and continuously update quality policies, SOPs, standards, and procedures for all functions related to product realization.

• Ensure alignment of quality objectives with business goals, cost targets, customer satisfaction, and operating profit.

• Lead Quality Assurance by implementing world-class manufacturing quality practices, right-first-time culture, and prevention-based quality.

• Define product specifications and critical-to-quality attributes; validate and improve quality processes across product lifecycle.

• Conduct and monitor process audits, first-article/first-piece approvals, in-line and end-line systems, and final audit effectiveness.

• Introduce statistical process control (SPC), KPI dashboards, and performance metrics to improve predictability and reduce defects.

• Build strong coordination between Production, Quality, and Merchandising to reduce gaps, prevent misunderstandings, and ensure smooth execution.

• Identify bottlenecks in quality/production flow and initiate sustainable efficiency and defect reduction measures.

• Support pre-production risk assessment and ensure readiness for style/line changes and bulk execution.

• Lead resolution of quality issues with Quality team, vendors, and relevant teams; ensure structured root cause analysis and CAPA implementation.

• Analyze customer feedback, complaints, satisfaction survey results, and failure trends; drive corrective/preventive actions.

• Own and improve non-conformance handling, discrepancy reporting, and rework/alteration reduction programs.

• Coordinate and assist with vendor inspections, supplier quality evaluation, and incoming quality assurance as required.

• Collaborate with Supply Chain partners to implement quality standards and capacity building programs.

• Design and implement quality training programs for QA/QC, Production, Technical, and Supply Chain partners.

• Build a high-performing quality organization through coaching, fair people management, motivation, and performance evaluation.

• Maintain quality documentation, audit reports, compliance/agency-required documents, and ensure traceability