Programme Officer - Health

Job Description

Title: Programme Officer - Health

Company Name: Friendship

Vacancy: 1

Age: 25 to 35 years

Job Location: Dhaka

Salary: Negotiable

Experience:

Published: 2026-10-05

Application Deadline: 2026-10-11

Education:

Requirements:

Skills Required:

Additional Requirements:

• Age 25 to 35 years

Job Responsibilities:

• Service continuity and gap filling

• Program monitoring and quality assurance

• Ensure effective operations of mHealth, satellite clinic, and eHospital operations

• Data quality, analysis, and timely reporting

• Effective program management and documentation

• Implement handover roadmap of the project.

• Organizing workshops

• Coordinating with DGHS and other relevant Govt shareholders

• Medicine, procurement and logistics support

• Community accountability and stakeholder engagement

• Technical support to outreach services and Floating Hospitals/MMUs

Activities:

1. Program Operations & Service Gap Filling

• Coordinate and monitor implementation of health program activities, including mHealth, satellite clinics, outreach services, and Floating Hospitals/MMUs.

• Identify gaps in service delivery, staffing, medicines, logistics, equipment, data, and operational processes and coordinate timely corrective actions.

• Provide gap-filling technical and operational support to ensure continuity and quality of services.

• Support field teams in developing workplans and achieving program targets.

• Identify operational risks and challenges and support appropriate mitigation measures.

• Effective program management and documentation

• Implement handover roadmap of the project.

• Organizing workshops

2. mHealth, Satellite Clinic & eHospital Support

• Orient and support staff on mHealth applications, SatCare, eHospital, and satellite clinic operations.

• Monitor effective utilization and regular updating of SatCare and eHospital systems.

• Ensure accurate digital documentation and promote paperless service records.

• Monitor satellite clinic sessions to ensure compliance with operational and clinical standards.

• Analyze digital health and service data to identify gaps and areas for program improvement.

3. Quality Assurance & Clinical Oversight

• Conduct regular monitoring and clinical assessments to ensure compliance with Friendship guidelines, national protocols, and standard clinical practices.

• Review the quality and appropriateness of prescriptions provided by mid-level service providers.

• Monitor the performance and service quality of Medical Assistants, FCMs, CHWs, and other field-level staff.

• Conduct clinical audits, service quality reviews, and follow-up of corrective actions.

• Promote rational prescribing and appropriate use of medicines.

• Provide clinical/technical support to Floating Hospitals/MMUs, including on-site support when required in the absence of a Medical Officer.

4. Program Monitoring & Field Supervision

• Conduct regular field visits to monitor program implementation, service quality, staff performance, utilization, and achievement against targets.

• Monitor satellite clinics, outreach activities, mHealth services, and MMUs against approved workplans and performance indicators.

• Identify implementation gaps and ensure timely follow-up of agreed actions.

• Conduct regular meetings with field teams and document and monitor action points.

• Provide technical guidance and troubleshooting support based on monitoring findings.

5. Data Management, Analysis & Reporting

• Ensure timely collection, compilation, validation, analysis, and submission of program data.

• Monitor data quality, completeness, consistency, and timely reporting from field-level service points.

• Analyze service utilization, disease trends, patient profiles, program performance, and achievement against targets.

• Prepare weekly data analysis and presentations for internal management meetings.

• Prepare and submit monthly, quarterly, donor, monitoring, and ad-hoc reports within agreed timelines. Translate data and monitoring findings into actionable recommendations for program planning, resource allocation, and service improvement.

  6. Training & Staff Capacity Development

• Identify training and capacity-building needs of field staff and coordinate with the Training Coordinator.

• Organize and facilitate orientation, refresher training, clinical updates, and other capacity-building activities.

• Monitor the application and effectiveness of training through field supervision and follow-up.

  7. Procurement, Medicine & Logistics Management

• Prepare and submit procurement requisitions and monthly fund requests based on program requirements in collaboration with the field team.

• Ensure timely availability of medicines, medical supplies, equipment, and other logistics.

• Monitor rational consumption of medicine, stock levels, expiry, distribution, and utilization to minimize stock-outs and wastage.

• Support rational use of medicines and adherence to treatment protocols.

• Coordinate logistics management for outreach services, satellite clinics, and Floating Hospitals/MMUs.

  8. Government Liaison & Local-Level Coordination

• Maintain effective liaison with relevant Government of Bangladesh (GoB) authorities at national, district, upazila, and local levels.

• Coordinate with DGHS, Civil Surgeon Offices, Upazila Health & Family Planning Offices, and other relevant government stakeholders.

• Facilitate local-level coordination meetings, joint monitoring, program reviews, orientations, and stakeholder engagements.

• Ensure timely sharing of program updates, reports, achievements, challenges, and other relevant information with government stakeholders.

• Support obtaining necessary government cooperation, technical guidance, approvals, and coordination for program implementation.

• Represent Friendship in relevant government and local coordination forums as assigned.

  9. Community Engagement & Accountability

• Implement Community Score Card (CSC) and other community accountability mechanisms.

• Collect, document, analyze, and follow up on beneficiary feedback and grievances.

• Conduct field visits and engage with community members to understand service needs and identify gaps.

• Coordinate appropriate responses to community feedback and promote responsive and accountable health services.

• 10. Coordination, Safeguarding & Team Support

• Coordinate effectively with Outreach teams, Floating Hospitals/MMUs, satellite clinics, and other departments.

• Promote a respectful, supportive, and learning-oriented working environment.

• Ensure assigned staff comply with PSEA, safeguarding, code of conduct, and relevant organizational policies.

• Ensure visibility and appropriate use of project materials and communication materials.

• Perform any other duties assigned by management in support of program objectives.

Educational Qualifications:

• MBBS with Master of Public Health (MPH) from a reputed medical college or university.

Required Experience:

• Minimum 3 years of relevant experience

Skills and Competencies:

• Strong leadership and team management skills with a collaborative mindset.

• Excellent verbal and written communication in both English and Bangla.

• High proficiency in MS Office applications and digital health tools.

• Sound knowledge of public health systems, community health, and health data management.

• Proven ability in report writing, data analysis, and presentation development.

• Commitment to non-discriminatory, gender-sensitive, and safeguarding practices.

• Flexible and able to travel frequently to field locations, especially hard-to-reach areas.

• MS Word, Online report management, Proven ability in report writing, data analysis, and presentation, MS Excel, MS PowerPoint

Read Before Apply

Please note that applications via any other method will not be considered.

“FRIENDSHIP is committed to safeguarding children, young people, and adults, and employees, Donors, visiting Doctors, visiting Journalists, visitors, beneficiaries, including communities where we work, and volunteers/interns. We believe every stakeholder and every member of the communities we work with has the right to be protected from all forms of harm, abuse, neglect, harassment, and exploitation - regardless of age, race, religion, gender, status as an individual with a disability, or ethnic origin. Therefore, our recruitment policy and procedure fully include background checks and disclosure of criminal records in order to ensure safeguarding. 

FRIENDSHIP is an equal opportunity employer and will do everything possible to ensure that those who are suitable to work within our values and beliefs are recruited to work for us. Any personal persuasion will result in a disqualification of candidature”.

The photograph must be enclosed with the resume.