Program Officer - Communications and Knowledge Management

Job Description

Title: Program Officer - Communications and Knowledge Management

Company Name: WAVE Foundation

Vacancy: 1

Age: 30 to 40 years

Job Location: Dhaka

Salary: Tk. 45000 (Monthly)

Experience:

• 2 to 3 years
• The applicants should have experience in the following business area(s): NGO

• Masters

• 2 to 3 years
• The applicants should have experience in the following business area(s): NGO

• Age 30 to 40 years

Position Overview:
WAVE Foundation is seeking a highly motivated and dynamic individual as a Program Officer in the Communications and Knowledge Management Division. The ideal candidate will possess excellent communication skills and be comfortable working in a multicultural and cross-functional team environment. This role requires strong content creation, digital marketing and knowledge management skills. The Senior Program Officer will play a pivotal role in promoting WAVE Foundation's mission through effective storytelling, media outreach, and strategic knowledge sharing.

Key Responsibilities:

• Produce engaging content in both English and Bengali for online and print communication materials, such as organization profile, annual reports, newsletters, case studies and IEC materials.

• Provide publication and audio-visual support, including scriptwriting, video editing, photography and layout design.

• Coordinate with program, divisions and units to capture success stories and visuals, plan field visits and collect necessary information for communication materials.

• Design and illustrate creative communication materials using tools such as Canva, CapCut, PowerPoint and other digital platforms, ensuring consistency with WAVE’s branding and visual identity.

• Support the implementation of the social media strategy, including content creation, design, scheduling and community engagement.

• Assist in maintaining and updating the organizational website with relevant content.

• Maintain a comprehensive database of internal and external correspondence to facilitate effective learning and knowledge sharing across teams, strengthen internal outreach efforts and enhance WAVE’s visibility.

• Assist in developing and maintaining a centralized knowledge repository and digital archive for effective documentation and knowledge management to ensure easy access and retrieval of information, documents, and best practices for internal use.

• Facilitate staff capacity building on communication tools, content development, knowledge management and the effective use of digital platforms.

• Develop and maintain strong media relations and maintain a comprehensive database of internal and external correspondence.

• Support organizational events, conferences, and campaigns through communications and media coordination.

Key Qualifications and Skills:

• Master’s degree in Communications, English, Public Relations, International Relations, or a related field.

• Minimum of 2-3 years of experience in communications and knowledge management in development sector with a focus on content creation and strategic communication.

• Excellent written and verbal communication skills in both English and Bengali, including storytelling and persuasive writing.

• Experience in content and communication materials development, including publications, audio-visual production and photography.

• Experience in digital marketing, social media management, and media relations.

• Proficient in using design and editing tools such as Canva, CapCut, PowerPoint, MS Office and other Ai relevant software for developing high-quality visual and communication materials.

• Knowledge and practical experience in using Adobe Illustrator and Adobe Photoshop will be considered an added advantage

• Strong ability to multitask and work under tight deadlines.

Desired Attributes:

• Creative thinking, problem-solving and attention to detail.

• Strong interpersonal skills and the ability to work in a team environment.

• Excellent time management skills and ability to manage multiple projects simultaneously.

• A proactive attitude with a passion for storytelling and content creation.

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Division: Communications and Knowledge Management
Location: Dhaka, Head Office
Position Type: Full-time
Age: Maximum 30-40 years old
Reports To: Deputy Director, Communications and Knowledge Management Division