Order to cash (OTC) Manager

Job Description

Title: Order to cash (OTC) Manager

Company Name: DHL Global Forwarding (Bangladesh) Limited

Vacancy: 01

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor's Degree from four-year College or University, preferably from public Universities
∎ Candidate must have experience of CA Article ship from reputed local accounting firm

Experience Requirements:
∎ At least 5 year(s)

Job Responsibilities:
∎ Key player AR (Accounts Receivable) Management, including documenting and validating data.
∎ Responsible for managing the activities of the staff invoicing, issuing credit / debit memos, AR provisioning, etc.; including ERP responsibilities for the AR sub ledger.
∎ Manage day-to-day operations of the AR department; create, implement and maintain policies, procedures and controls, Manage and streamline billing and collection process and cash application functions for the company.
∎ Assists in monitoring, tracking and enforcing department policies, procedures and goals while identifying inefficiencies and propose, develop and document new concepts and procedures.
∎ Manage the monthly AR close process including reconciliation of AR sub-ledger to GL and preparation of AR month end schedules, revenue reporting and reconciliation to GL and metrics used for internal reporting.
∎ Daily review of collection reports to ascertain status of collections and balances outstanding and reduce collection cycle times (DSO) where possible.
∎ Audit delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before assigning bad-debt status to account.
∎ Monitor aging balances and recommend write offs.
∎ Work closely with Division heads and sales to ensure collection guidelines are adhered to and issues quickly resolved.
∎ Works with internal departments and clients to regulate and resolve hold/release sales orders in accordance with internal rules and regulations.
∎ Actively monitor and work with internal departments to resolve all outstanding Accounts Receivable claims and chargebacks.
∎ Manage information requests during year-end audits and respond to requests for information during internal audits.
∎ Document trends and initiate corrective action to ensure maximum cash reimbursement, prompt payment for services rendered and uninterrupted cash flow.
∎ Compile data, conduct statistical and analytical studies of billing volume, dollars billed, payments received, bills outstanding, cash and revenue fluctuations, and preparing regular and special reports for review in planning and evaluating department objectives.
∎ Strong knowledge of Deferred Revenue and unbilled Accounts Receivable. Work with staff to prioritize work and ensure staff is trained on policy and procedure.
∎ Ensure work is accurate and is being processed in a timely manner and in accordance with department policies and procedures.
∎ Monitor and evaluate staff performance to ensure duties are properly performed and employees are working towards common business goals. This will include preparation of the annual performance evaluations. Provide constructive feedback and discipline when necessary.
∎ Assist staff in researching and handling more complicated transactions and problems.
∎ Interface with customer service, sales organizations and senior levels management in communicating and resolving issues.
∎ Responsible for review and maintenance of customer database.
∎ Keep abreast of current trends and practices in field of expertise.
∎ Approves, establishes and maintains credit limits on all new and current customer accounts.
∎ Reviews with management credit worthiness decisions on marginal credit approvals and slow paying accounts.
∎ Special projects and tasks as directed.
∎ Strong knowledge in Taxation (Income Tax and Value Added Tax)

Additional Requirements:
∎ 5 years related experience and/or the equivalent combination of training and experience which indicates the ability to do the job.
∎ Excellent written and verbal communication skills in English and Bangla
∎ Experienced in leading a team and implementing process improvement.
∎ Strong analytical/quantitative skills.
∎ Ability to develop action plans and follow-up to completion.
∎ ERP system experience;
∎ Knowledge of general accounting principles and proficiency in the Microsoft Office suite of products, particularly Excel.
∎ Strong managerial and organizational skills; accurate and detail-oriented as well as the ability to communicate effectively with staff at various levels. Attention to detail and accuracy a must. Ability to work in a fast-paced team environment.

Salary:
∎ As per company policy

Compensation & Other Benefits:
∎ As per company policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 15 Feb 2022

Company Information:
∎ 1 Feb 2022
∎ DHL Global Forwarding (Bangladesh) Limited
∎ Address : Abedin Tower (3rd & 4th floor), 35 Kamal Ataturk Avenue, Banani C/A, Dhaka 1213, Bangladesh
∎ Web : www.dhl.com
∎ Business : Freight Forwarding

DHL Global Forwarding Bangladesh (“DHL”) is committed to protecting and respecting your privacy in accordance with the DHL’s Personal Data Protection Policy (the “Policy”) at https://www.dhl.com/hk-en/home/footer/local-privacy-notice.html

By proceeding to respond to this recruitment advertisement, you consent that we may use, retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment, application processing, assessment and communication purposes (including any other purposes directly related thereto) in accordance with the Policy.

All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than two (2) years after which such data will be destroyed.

You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Division in writing at [email protected]

Category: Accounting/Finance

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