ORDER PROCESSING OFFICER (Re-Advertisement)

Job Description

Title: ORDER PROCESSING OFFICER (Re-Advertisement)

Company Name: Médecins Sans Frontières (MSF)

Vacancy: 1

Age: Na

Job Location: Cox`s Bazar (Ukhia)

Salary: Tk. 68500 (Monthly)

Experience:

Published: 2025-11-24

Application Deadline: 2025-12-03

Education:

Requirements:

Skills Required:

Additional Requirements:

Essential: Higher Secondary Certificate

Preferable: Degree in Supply Chain Management

Desirable- Commerce related studies desirable

Essential: Essential in supply chain management (minimum 2 years) and in organization of supply administration and procedures.

Previous experience in NGOs or humanitarian organizations (MSF experience preferred).

Desirable proven understanding of MSF Field Logistics (general knowledge of MSF equipment and kits in accordance to the nature of the project)

Desirable Experience with Unifield, or any other supply software is a plus.

Essential- Fluency in English (written and spoken);

Desirable- knowledge of local languages (Chittagonian) is an asset

Essential- Proficiency in MS Office, especially Excel and other platforms

Preferable: Strong knowledge of procurement workflows and Enterprise Resource Planning (ERP) system



Responsibilities & Context:

• Performing the day to day activities ensuring an efficient running of the Order processing activities in a particular supply office (coordination or project level) following the supply procedures according to MSF standards and protocols. Including the following activities:

– Being responsible for the supply database and the correct filing and archiving of the supply documentation in order to guarantee the availability and the coherence of supply data

– Processing all orders and requests and communicating regularly on their status with the initial clients: order received, approval stage, confirmation, RTS monitoring, backorder, lead times, … and reporting problems to his line management

– Communicating with local and international suppliers (status of order, claims) and reporting problems to line management

- Performing delegated tasks according to his/her activity and as specified in his/her job description.

1. Order Management

• Receive, validate, and process internal order requests in the e-IR / Unifield system.

• Making sure, that all items and account codes are correct for further bookkeeping.

2. Procurement Coordination

• Liaise with purchasers and warehouse teams to ensure sourcing and purchasing meet order specifications.

• Creation of purchase order, base on quotation and other relevant supporting documents from the purchaser.

3. Data & Documentation Management

– Maintain accurate and auditable records of all processed orders in Unifield.

– Ensure proper filing, digital storage, and traceability of procurement-related documentation.

– Safeguard the confidentiality and accuracy of procurement and departmental data.

4. Communication

– Provide timely feedback to Supply Manager on order-related queries.

– Escalate complex or high-priority issues to the Supply Manager immediately.

5. Compliance & Quality Assurance

– Contribute to audits, compliance checks, and corrective actions.

– Promote a culture of fairness, accountability, and respect management of daily work.

– Report any suspected fraud, corruption, or irregularities in accordance with MSF protocols.

6. Other Duties

– Perform delegated tasks as defined by the job description and line manager.

– Support knowledge sharing, training, and continuous improvement within the supply team.

Any additional tasks required to cover departmental gaps or to ensure the departments operational needs.



Job Other Benifits:

    This is a Permanent Contract with three months of probation period.

    • Salary according to Level 5 of the internal MSF salary grid (BDT 68,500/- gross, before seniority and income tax deduction).

    • Salary is not negotiable.

    • 2 annual leave days per month worked.

    • Medical insurance for employee and direct dependents.

    • There is no provisions for relocation. 2 Festival Bonuses after completion of one year of uninterrupted continuous service.



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: NGO/Development

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