Operations Officer

Job Description

Title: Operations Officer

Company Name: JSI Research & Training Institute, Inc.

Vacancy: 01

Age: Na

Job Location: Dhaka

Salary: --

Experience:

• 3 to 5 years
• The applicants should have experience in the following business area(s): NGO

• Bachelor of Business Administration (BBA) in management; or a related discipline.

• 3 to 5 years
• The applicants should have experience in the following business area(s): NGO

• Relevant experience in operations, administration, or procurement, preferably in a US Government-funded project and/or an international NGO;

• Good understanding of procurement processes, logistics management, and office administration. Familiarity with USAID or US Government regulations is a strong plus

• Demonstrated experience in supervision of support staff; Strong critical thinking, problem-solving and supervisory skills;

• Strong verbal and written communication skills in both English and Bengali.

• Proven ability to work effectively in a team and maintain professional relationships with vendors, partners, and government staff.

• Excellent time management skills and the ability to handle multiple tasks under tight deadlines.

• Proficient in MS Office Suite (Word, Excel, PowerPoint) and Google Suite.

Organization Background

JSI Research & Training Institute, Inc is an international organization based in Boston, Massachusetts, USA. JSI works extensively with national and local governments, NGOs, the private sector, and traditional leaders to expand access to high-quality health services. JSI is committed to improving global health through innovative approaches in a range of public health areas, including infectious diseases, nutrition, maternal, newborn and child health, technical and organizational capacity building, supply chain strengthening, strategic information management, health systems management, and policy development.

The Momentum Integrated Health Resilience project implemented by a consortium led by IMA World Health is a global initiative that partners with governments and local stakeholders in fragile states and regions. MIHR’s objective is to save lives, through increased access to high quality MNCH-Nutrition life-saving interventions, strengthening partnership with local organizations and through improved adaptive management to prevent, detect and respond to health emergencies. MIHR focuses on equipping health institutions and frontline workers with the skills, tools, and resources to sustainably address the leading causes of maternal and child deaths. This approach directly contributes to the America First Global Health Strategy making America safer, stronger and prosperous across the globe, in the short, intermediate and longer terms.

In Bangladesh, MIHR will support the Government of Bangladesh (GOB) to deliver and strengthen life-saving MNCH and nutrition services in Cox’s Bazar host communities and in the Chittagong Hill Tracts (CHT), two regions with some of the country’s most vulnerable populations. In this part of the country, health systems are overstretched by geographic isolation and difficult terrain, shortages of skilled health providers, cultural and linguistic barriers, and the protracted humanitarian crisis in Cox’s Bazar.

 Job Summary

The Operations Officer is a key member of the operations team, providing essential day-to-day support in administration, procurement, and logistics for the MIHR project. Reporting directly to the Senior Manager, Admin, Operations, and Logistics, the Officer ensures that office functions run smoothly and that all activities are conducted in compliance with JSI policies and donor regulations. This role involves heavy coordination with the Dhaka main office and providing remote or on-site administrative assistance to district offices.

Primary Responsibilities & Duties

Administrative & Office Operations

·       Assist in the daily management of the Dhaka office, ensuring a professional and functional work environment.

·       Manage office supplies and stationery inventory, ensuring timely replenishment.

·       Support the Senior Manager in office set-up activities and facility maintenance for both Dhaka Office.

·       Maintain a robust physical and electronic filing system for all operational, procurement, and administrative documents.

·       Coordinate office utilities, repairs, and relationships with building management or service providers.

Logistics & Travel Management

·       Coordinate domestic and international travel arrangements for staff and consultants, including flight bookings, hotel reservations, visa process and airport transfers.

·       Manage the project vehicle schedule, ensuring efficient transport for staff and tracking vehicle logs and fuel consumption.

·       Organize logistics for project events, workshops, and meetings, including venue booking, catering, and equipment setup.

Procurement & Asset Management

·       Execute routine procurements for goods and services in line with the approved procurement plan and JSI thresholds.

·       Draft Request for Quotations (RFQs), collect bids, and prepare bid comparison summaries for review by the procurement committee.

·       Maintain and update the project’s Vendor Database, ensuring all vendors are properly vetted.

·       Manage the Project Asset Register, ensuring all equipment is tagged, tracked, and assigned correctly.

·       Perform periodic physical inventory counts at the Dhaka level.