Operations Manager

Job Description

Title: Operations Manager

Company Name: Masala Bazar

Vacancy: 1

Age: 30 to 40 years

Job Location: Sylhet

Salary: Negotiable

Experience:

• 3 to 5 years
• The applicants should have experience in the following business area(s): Retail Store, Super store

• Bachelor of Business Administration (BBA) in Management
• Master of Business Administration (MBA)

• 3 to 5 years
• The applicants should have experience in the following business area(s): Retail Store, Super store

• Age 30 to 40 years
• Only Male

Key Skills:

• Awareness of Hygiene, Health & Safety.Awareness for Competitors & Retail Market trend.

• Excellent verbal & email communications.Excellent IT skills in use of Excel, email, and Epos system.Excellent Numerical skills.

• Ability to understand true Cost & Margins of products.Excellent people management skills.

• Able to Multi-task and stay on top of daily tasks.

• Validating & Consulting information before making business decisions.

Description- An opportunity to join a rapidly expanding International Retail Chain of stores - Masala Bazaar, we are looking for an experienced, highly motivated and energetic individual to manage our stores and join our dynamic team to support the growth and further development of our business. Priority will be given to candidates who are originally from Sylhet.

Key Responsibilities:

• Recruiting, Training, Supervising and motivating staff to meet targets.
• Manage within Budgets, maximising profitability, meet KPI targets.
• Maintaining daily & weekly Reports and Financial records, Banking.
• Dealing with customer queries and complaints.Manage staff queries & complaints.
• Ensure Management of receiving deliveries & booking in stock, delivery discrepancies & pricing.
• Ensuring compliance with hygiene, health and safety and legal retail legislations.
• Manage store presentation and hygiene to high standards,Ensure staff are well presented and customers are well received.
• Liaising & communicating with head office via emails & phone calls