Operations Manager

Job Description

Title: Operations Manager

Company Name: ARABIKA COFFEE

Vacancy: --

Age: At least 25 years

Job Location: Anywhere in Bangladesh

Salary: Tk. 40000 (Monthly)

Experience:

• 2 to 3 years
• The applicants should have experience in the following business area(s): Food (Packaged), Beverage, Ice Cream, Bakery (Cake, Biscuit, Bread), Mineral Water

• Bachelor/Honors

• Minimum of Honours level or higher.

• 2 to 3 years
• The applicants should have experience in the following business area(s): Food (Packaged), Beverage, Ice Cream, Bakery (Cake, Biscuit, Bread), Mineral Water

• Age At least 25 years

• Strong understanding of cafe/restaurant operations and overall branch management.

• Ability to supervise and coordinate the operations of multiple branches.

• Monitor daily branch activities and ensure smooth operational performance.

• Identify, investigate and resolve branch-level operational issues.

• Coordinate with Branch Managers and Shift In-Charges to maintain company standards.

• Monitor staff performance, discipline, grooming and operational compliance.

• Ensure proper implementation of company policies, SOPs and operational procedures.

• Oversee inventory, stock movement, wastage control and resource utilization across branches.

• Monitor sales, operational performance and other relevant branch reports.

• Prepare, review and maintain regular operational and management reports.

• Coordinate with the accounts/finance team regarding sales, expenses, cash management and other financial matters.

• Handle and coordinate necessary official and administrative tasks of the company.

• Monitor branch-related documentation, records and official requirements.

• Coordinate and oversee company events, meetings and other official activities.

• Communicate and coordinate with senior management regarding operational updates, issues and required actions.

• Take necessary initiatives to improve branch efficiency, service quality and overall business performance.

• Ensure proper coordination between branches, management and support teams.

• Capable of taking quick and effective decisions regarding operational and management issues.

• Strong leadership, communication, problem-solving and organizational skills.

• Ability to work under pressure and manage multiple responsibilities simultaneously

• Oversee and manage overall operations of multiple branches.

• Monitor daily branch activities and ensure smooth operational performance.

• Supervise Branch Managers and Shift In-Charges to maintain company standards.

• Monitor staff performance, discipline, grooming and operational compliance.

• Ensure proper implementation of company policies, SOPs and operational procedures.

• Monitor inventory, stock movement, wastage and resource utilization across branches.

• Review sales, operational performance and regular branch reports.

• Identify operational issues and take necessary corrective actions.

• Coordinate with Accounts/Finance regarding sales, expenses, cash management and related matters.

• Handle necessary official, administrative and branch-related tasks.

• Coordinate company events, meetings and other official activities.

• Communicate regularly with senior management regarding operational updates and issues.

• Take initiatives to improve branch efficiency, service quality and overall business performance.

• Ensure effective coordination between branches, management and support teams.

• Take quick and effective decisions to resolve operational and management issues.