Online Moderator

Job Description

Title: Online Moderator

Company Name: Estarch

Vacancy: --

Age: 18 to 23 years

Job Location: Dhaka (Malibag Abul hotel)

Salary: Tk. 8000 - 15000 (Monthly)

Experience:

Published: 2024-09-10

Application Deadline: 2024-09-19

Education:

Requirements:

Skills Required:

Additional Requirements:

• Age 18 to 23 years
• Only Female

Key Responsibilities:

1. Content Moderation:

• Monitor and review user-generated content on social media platforms, forums, and websites.
• Enforce community guidelines and terms of service, removing or flagging inappropriate, offensive, or harmful content.

2. Community Engagement:

• Actively engage with the community by responding to comments, questions, and concerns in a timely manner.
• Encourage positive interactions and promote a supportive online community.

3. Crisis Management:

• Identify potential issues or conflicts within the community and resolve them diplomatically.
• Escalate serious issues to relevant departments or authorities as necessary.

4. Reporting and Documentation:

• Keep detailed records of incidents and actions taken for transparency and accountability.
• Prepare reports on community feedback, issues, and the overall health of the online platforms.

5. Feedback Loop:

• Collect and relay community feedback to the relevant departments to help improve products, services, and user experiences.
• Suggest and implement improvements in community engagement strategies and moderation policies.

6. Collaboration:

• Work closely with​