Officer/Executive-Customer Service
Job Description
Title: Officer/Executive-Customer Service
Company Name: Charming Trim & Packaging (BD) Ltd.
Vacancy: 02
Age: 22 to 35 years
Job Location: Narayanganj (Siddirganj)
Salary: Negotiable
Experience:
- 3 to 7 years
- The applicants should have experience in the following business area(s): Garments Accessories
Published: 2025-10-25
Application Deadline: 2025-10-31
Education:
- Bachelor/Honors
Requirements:
- 3 to 7 years
- The applicants should have experience in the following business area(s): Garments Accessories
Skills Required:
Additional Requirements:
- Age 22 to 35 years
- Excellent English communication skills – verbal and written.
- Accurate computer skills.
- Working knowledge of software packages (applicable at the time).
- Time management skills – self motivator and work to strict deadlines.
- Problem solving skills.
- Flexible team player.
- Knowledge of materials associated with print & packaging.
- Behaves with tact, sensitivity and responsibility in dealing with both internal and external parties.
Responsibilities & Context:
- Check order receive status daily basis.
- Issue PI, Sending PI within flexible time to customer as per PO.
- Ensure that customer information is maintained accurately in the customer database.
- Follow up for payment receive from customer end & afterwards proceed for bulk production.
- Provide product information, pricing, lead-time and availability information for all kind of products over mail & phone.
- Follow up with production team for making goods ready on time.
- Follow up the product sample of customer & ensure it to sales team.
- Performs all tasks in accordance with quality procedures to achieve customer satisfaction and smooth work flow.
- Supports marketing and sales initiatives.
- Liaising with internal customers and ensuring commercial objectives are meet.
- Follow up with Supply Chain department for smooth material issue.
- Build and maintain strong internal relationships with customers.
- Maintains records and reports in an organized manner.
- Follow CS Manager’s decision as well as company’s rules & regulation
- Lead team for effectively processing and execution of orders.
Job Other Benifits:
- Mobile bill,Medical allowance,Provident fund,Insurance
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Earn Leave Encashment.
Service Benefits.
Alternate Saturday off.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 10.00% |
| University of Dhaka | 4.44% |
| Govt. Tolaram College | 1.67% |
| Bangladesh Open University | 1.67% |
| World University of Bangladesh | 1.67% |
| City University | 1.67% |
| European University of Bangladesh | 1.67% |
| Sonargaon University | 1.67% |
| Northern University Bangladesh | 1.11% |
| United International University | 1.11% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 56.11% |
| 31-35 | 32.22% |
| 36-40 | 6.67% |
| 40+ | 4.44% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 16.11% |
| 20K-30K | 42.22% |
| 30K-40K | 23.89% |
| 40K-50K | 10.00% |
| 50K+ | 7.78% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 11.67% |
| 0.1 - 1 years | 6.67% |
| 1.1 - 3 years | 17.22% |
| 3.1 - 5 years | 18.89% |
| 5+ years | 45.56% |
