Officer/Executive-Customer Service

Job Description

Title: Officer/Executive-Customer Service

Company Name: Charming Trim & Packaging (BD) Ltd.

Vacancy: 02

Age: 25 to 40 years

Job Location: Narayanganj (Siddirganj)

Salary: Negotiable

Experience:

  • 2 to 6 years
  • The applicants should have experience in the following business area(s): Garments Accessories
  • Freshers are also encouraged to apply.


Published: 2026-03-07

Application Deadline: 2026-03-27

Education:
    • Bachelor/Honors


Requirements:
  • 2 to 6 years
  • The applicants should have experience in the following business area(s): Garments Accessories
  • Freshers are also encouraged to apply.


Skills Required:

Additional Requirements:
  • Age 25 to 40 years

Excellent English communication skills – verbal and written.

Accurate computer skills.

Time management skills – self motivator and work to strict deadline.



Responsibilities & Context:

Check order receive status daily basis.

Issue PI, Sending PI within flexible time to customer as per PO.

Ensure that customer information is maintained accurately in the customer database.

Follow up for payment receive from customer end & afterwards proceed for bulk production.

Provide product information, pricing, lead-time and availability information for all kind of products over mail & phone.

Follow up with production team for making goods ready on time.

Follow up the product sample of customer & ensure it to sales team.

Performs all tasks in accordance with quality procedures to achieve customer satisfaction and smooth work flow.

Supports marketing and sales initiatives.

Liaising with internal customers and ensuring commercial objectives are meet.

Follow up with Supply Chain department for smooth material issue.

Build and maintain strong internal relationships with customers.

Maintains records and reports in an organized manner.

Follow CS Manager’s decision as well as company’s rules & regulation



Job Other Benifits:
  • Provident fund,Medical allowance,Mobile bill,Insurance,Profit share
  • Lunch Facilities: Full Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2
  • Annual Leave Encashment.

    Service benefits.

    Alternate Saturday duty off.



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Others

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