Officer/ Senior Officer - Training (Product & Customer Care)

Job Description

Title: Officer/ Senior Officer - Training (Product & Customer Care)

Company Name: Butterfly Manufacturing Co. Ltd.

Vacancy: 01

Job Location: Dhaka (Motijheel)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At least 2 year(s)

Job Responsibilities:
∎ Work closely with visual display staff and department heads to decide how products should be displayed to maximize customer interest and sales;
∎ Arrange training about Customer Care & Product to increase the performance of overall sales staffs;
∎ Planning for training & execution;
∎ Module preparation for sales staff's training;
∎ Plan making to upgrade every individual Floor Sales Man (FSM) of sales about their behavior & Product Knowledge.
∎ In conjunction with sales department, develop sales training schedule that meet sales target achievement;
∎ Design produce & implement training program to meet specific knowledge about product;
∎ Training calendar preparation on regular basis & implement accordingly;
∎ Source and obtain specialist assistance to conduct training when needed. Facilitate management training(if required);
∎ Monitor all training activities conduct on & off site.
∎ Continuous on spot training implementation for sales channel.
∎ Area wise training arrangement for product knowledge up gradation of FSM.
∎ Identifying the low performing showroom & to take initiative for required training;
∎ Travelling all over Bangladesh for training purpose;
∎ Special task completion according to management instruction.

Additional Requirements:
∎ Age at most 35 years
∎ Both males and females are allowed to apply
∎ Data analysis and technical skilled applicant will get preference;
∎ Product knowledge required for LTV, Refrigerator, Air conditioner, Washing machine & Microwave oven etc

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Profit share, Provident fund, Insurance, Gratuity
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Paternity Leave
∎ Earned Leave Encashment
∎ Weekly Holiday: Friday and 2 Saturday in a month

Application Deadline: February 24, 2020

Company Information:
∎ Butterfly Manufacturing Co. Ltd.
∎ Address : City Centre, Level - 15, Motijheel C/A, Dhaka - 1000
∎ Web : https://www.butterflygroupbd.com

Category: Marketing/Sales

Source: bdjobs.com

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