Title: Officer – Customer Service
Company Name: Advanced Chemical Industries PLC (ACI)
Vacancy: --
Age: 25 to 35 years
Job Location: Dhaka (Gulshan)
Salary: Negotiable
Experience:
1. Maintain and regularly update the doctor database to ensure accuracy.
2. Communicate and follow up with key customers to understand their requirements and relay relevant information to department heads.
3. Coordinate regularly with Field Force teams regarding their queries and follow up on assigned target issues to ensure resolution.
4. Support the team in addressing customer concerns and providing timely feedback.
5. Assist in generating reports and insights related to customer interactions .
| University | Percentage (%) |
|---|---|
| National University | 12.54% |
| University of Dhaka | 3.80% |
| Jahangirnagar University | 1.61% |
| Jagannath University | 1.61% |
| Daffodil International University (DIU) | 1.55% |
| North South University | 1.43% |
| Govt. Titumir College | 1.13% |
| East West University | 1.07% |
| Dhaka International University | 1.01% |
| Stamford University Bangladesh | 1.01% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 72.47% |
| 31-35 | 21.70% |
| 36-40 | 3.63% |
| 40+ | 1.19% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 23.33% |
| 20K-30K | 56.67% |
| 30K-40K | 15.77% |
| 40K-50K | 2.92% |
| 50K+ | 1.31% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 25.03% |
| 0.1 - 1 years | 12.07% |
| 1.1 - 3 years | 24.26% |
| 3.1 - 5 years | 17.30% |
| 5+ years | 21.34% |