Officer – Corporate Sales & Customer Service

Job Description

Title: Officer – Corporate Sales & Customer Service

Company Name: Afill Group

Vacancy: --

Age: 25 to 36 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 2 to 5 years
• The applicants should have experience in the following business area(s): Design/Printing/Publishing, Direct Selling/Marketing Service Company, Chemical Industries, Fisheries

• Bachelor’s degree in Business Administration, Marketing, Management, Chemistry, Chemical Engineering, or any relevant discipline.

• MBA will be considered an added advantage.

• 2 to 5 years
• The applicants should have experience in the following business area(s): Design/Printing/Publishing, Direct Selling/Marketing Service Company, Chemical Industries, Fisheries

• Age 25 to 36 years

• Experience in Corporate Sales, Key Account Management, Customer Relationship Management (CRM), or Customer Service.

• Experience in Printing Ink, Packaging, Flexible Packaging, Chemicals, Paint, Adhesives, or any manufacturing industry will be given preference.

• Fresh candidates with excellent communication skills are also encouraged to apply for the Officer position.

• Maintain regular communication with existing corporate customers to strengthen business relationships.

• Receive purchase orders from customers and coordinate with the Production, Planning, Commercial, and Logistics departments for timely execution.

• Develop new business opportunities and support the expansion of the corporate customer base.

• Prepare quotations, negotiate prices within the approved policy, and follow up until order confirmation.

• Monitor order status and ensure timely delivery as per customer requirements.

• Receive, document, and resolve customer complaints by coordinating with the concerned departments.

• Conduct customer visits to understand their requirements, collect feedback, and enhance customer satisfaction.

• Maintain proper records of orders, customer communications, complaints, and resolutions.

• Prepare daily, weekly, and monthly sales and customer service reports.

• Coordinate with Accounts regarding payment follow-up whenever necessary.

• Support marketing activities, product launches, customer meetings, and exhibitions.

• Ensure prompt response to customer inquiries through phone, email, and physical visits.

• Perform any other responsibilities assigned by the management.

• T/A,Tour allowance,Mobile bill
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2

• Attractive salary package based on qualification and experience.

• Travel allowance (as per company policy).

• Excellent career growth opportunities.