Officer - Clinical Quality Services (CQS)

Job Description

Title: Officer - Clinical Quality Services (CQS)

Company Name: KPJ Specialized Hospital & Nursing College

Vacancy: --

Age: 20 to 32 years

Job Location: Gazipur

Salary: Negotiable

Experience:

• 1 to 4 years
• The applicants should have experience in the following business area(s): Hospital, Physiotherapy center, Diagnostic Centre, Clinic, Chamber, Healthcare Startup
• Freshers are also encouraged to apply.

• Bachelor of Science (BSc)

• Minimum Bachelors degree with polished interpersonal communication and project management skills.

• 1 to 4 years
• The applicants should have experience in the following business area(s): Hospital, Physiotherapy center, Diagnostic Centre, Clinic, Chamber, Healthcare Startup
• Freshers are also encouraged to apply.

• Age 20 to 32 years

• Creative and innovative.
• Excellent verbal and written skills.
• Aggressive, self motivated but with propoer knowledge subordination.
• Must be ateam player.

1. Support in Quality Assurance & Monitoring

• Assist the Senior Executive in conducting regular quality rounds and audits across all patient care areas.
• Participate in monitoring compliance with hospital policies, clinical protocols, and accreditation standards.
• Help identify areas of improvement and follow up on corrective and preventive actions (CAPA).

2. Incident Reporting & Analysis

• Facilitate timely collection and documentation of clinical and non-clinical incident reports.
• Maintain the incident reporting database and assist in preliminary reviews and trend analysis.
• Support the Senior Executive in preparing monthly incident summary reports for the Quality Committee.

3. Committee Coordination

• Assist in organizing meetings of various clinical and quality-related committees (e.g., Infection Control, Patient Safety, Morbidity & Mortality Review).
• Prepare and circulate meeting agendas, minutes, and follow-up action plans.
• Ensure proper documentation and record maintenance of all committee activities.

4. Coordination & Communication

• Coordinate with medical officers, nursing, and allied health departments for quality-related communications and initiatives.
• Support interdepartmental coordination for clinical audits, performance assessments, and service improvement projects.
• Serve as a liaison between CQS and other hospital departments to ensure effective information flow.

5. Infection Control Support

• Assist the Senior Executive and Infection Control Team in implementing infection prevention and control (IPC) protocols.
• Participate in infection control rounds, surveillance activities, and compliance monitoring in clinical areas.
• Support the collection and analysis of infection data, and help organize awareness or training programs on IPC practices.
• Ensure infection control documentation, reports, and audits are maintained accurately and submitted timely.

6. Clinical Waste Management Assistance

• Support the monitoring and coordination of hospital clinical waste management processes.
• Assist in ensuring compliance with relevant waste segregation, handling, and disposal policies.
• Participate in regular checks on waste management practices and coordinate corrective actions where required.
• Help organize staff orientation and refresher training on proper clinical waste management procedures.

7. Training & Capacity Building

• Assist in developing and implementing the annual training plan for clinical quality improvement.
• Support in organizing training sessions, workshops, and awareness programs on patient safety, infection control, and quality standards.
• Maintain training attendance records and assist in preparing evaluation summaries.

8. Documentation & Reporting

• Maintain updated documentation related to hospital accreditation, quality indicators, and audit findings.
• Assist in preparing monthly and quarterly quality reports for management review.
• Ensure proper filing and digital record maintenance of CQS documents.

9. Continuous Improvement Support

• Contribute to the development and implementation of hospital-wide quality improvement initiatives.
• Gather feedback from departments and support the Senior Executive in formulating improvement strategies.
• Participate in surveys, benchmarking, and data collection for quality performance indicators.