MIS Manager

Job Description

Title: MIS Manager

Company Name: Human Relief Foundation

Vacancy: --

Age: At least 30 years

Job Location: Dhaka

Salary: --

Experience:

• 6 to 8 years
• The applicants should have experience in the following business area(s): NGO

• Bachelor of Science (BSc) in Computer Science & Engineering
• Masters

• Bachelor's or Master's degree in MIS, Computer Science, IT, Data Science, Statistics, or related field

• Additional certification in database systems, Power BI/Tableau, Kobo/ODK, SQL, or data protection is an advantage

• 6 to 8 years
• The applicants should have experience in the following business area(s): NGO

• Age At least 30 years

• 6-8 years of experience in MIS, database management, or data systems

• At least 3 years in a managerial or technical lead role

• Experience managing large-scale multi-location datasets

• Strong experience with KoboToolbox/ODK, Excel, Power BI/Tableau, and SQL preferred

• Experience in child protection, humanitarian, or donor-funded projects is an advantage

• Experience with UN agencies or government-linked systems is preferred

• Strong database design, dashboard development, and data visualization skills

• Advanced Excel, Power BI/Tableau, and data management skills

• Knowledge of MEAL systems and donor reporting requirements

• Strong understanding of data protection and confidentiality principles

• Ability to train and support field teams with low digital literacy

• Strong analytical, problem-solving, and reporting skills

• High integrity, accuracy, and attention to detail

• Ability to manage deadlines and multiple priorities

• Language Requirements

• Fluency in Bangla and English is required

• Knowledge of Chittagonian, Rohingya dialect, or local languages is an advantage

• Child Safeguarding and Ethical Compliance

• The position involves work with vulnerable children and sensitive child protection information.

• The selected candidate must comply with HRF Bangladesh's safeguarding, confidentiality, data protection, and PSEA/SEA-SH policies. Any violation of safeguarding or ethical standards may result in disciplinary action, including termination.

Organization: Human Relief Foundation (HRF), Bangladesh

Project Type: Anticipated Donor-Funded Child Protection Project

Duty Station: Primarily Dhaka, with extensive field travel

Duration: Up to 24 months (subject to donor approval and funding availability)

Reports To: Team Leader

Supervises: MIS Officer and assigned data/IT support staff

Project Overview

HRF Bangladesh is preparing for an anticipated child protection systems-strengthening project focused on strengthening and reactivating Community-Based Child Protection Committees (CBCPCs) across Rohingya camps and selected high-risk districts in Bangladesh.

The project aims to support Government-led child protection systems through community coordination, volunteer mobilization, safeguarding compliance, referral linkage support, monitoring, documentation, and evidence-based reporting.

Purpose of the Position

The MIS Manager will lead the design, development, implementation, and maintenance of a secure, user-friendly MIS system for the project.

The role ensures that all project data is accurate, up to date, validated, and usable for operational management, MEAL reporting, and donor compliance. The MIS Manager will also ensure safe handling of sensitive data, including Personally Identifiable Information (PII) and child protection-related records, in line with safeguarding and data protection standards.

Key Responsibilities

1. MIS System Design and Database Management

Design and manage the project MIS architecture for CBCPCs, volunteers, and field activities

Develop coding systems, unique IDs, data structures, and validation rules

Maintain a central database covering 12,000+ CBCPCs and associated records

Enable automated reporting by location, committee status, and key indicators

2. Digital Data Collection Systems

Develop digital data collection tools using KoboToolbox, ODK, Google Forms, or similar platforms

Design forms for CBCPC mapping, volunteer tracking, meetings, training, and referrals

Ensure data quality through skip logic, validation rules, GPS tagging, and duplication checks

Train field staff and MIS Officer on data collection and reporting tools

3. Dashboards and Reporting

Develop real-time dashboards for project monitoring and decision-making

Track CBCPC functionality, volunteer coverage, training progress, and field activities

Provide regular dashboard summaries for management and technical teams

Identify gaps, delays, and underperforming areas through data analysis

4. Data Quality Assurance

Implement data cleaning, validation, and verification systems with MEAL team

Conduct routine checks for errors, duplicates, missing data, and inconsistencies

Produce data quality reports and corrective action plans

Support quarterly validation of data for donor reporting

5. Data Security and Protection

Ensure secure storage, access control, and regular backup of all data

Implement data protection protocols for sensitive and child-related information

Manage user roles and ensure confidentiality standards are strictly followed

Prevent unauthorized access, misuse, or data loss

6. Reporting and Donor Deliverables

Produce datasets, dashboards, charts, and summaries for monthly and quarterly reporting

Support donor reporting with verified evidence packages

Generate updated lists of CBCPCs, volunteers, meetings, and referrals

Ensure timely and accurate reporting aligned with project indicators

7. Field Support and Troubleshooting

Provide technical support to field teams and MIS Officer

Resolve issues related to forms, syncing, data entry, and system errors

Conduct field visits for capacity building and system troubleshooting

Develop user manuals and guidance materials

8. MEAL and Safeguarding Integration

Align MIS systems with MEAL indicators and reporting frameworks

Ensure safe handling of complaint and feedback data in anonymised formats

Work with safeguarding and GBV teams to avoid collection of unsafe data

Ensure compliance with Do No Harm, PSEA/SEA-SH, and child protection standards

9. Knowledge Management

Maintain structured digital repositories for tools, datasets, and reports

Ensure version control of all forms, databases, and dashboards

Document lessons learned and system improvements

Support learning reviews and evaluations through data analysis

Key Deliverables

MIS architecture and data management framework

Digital data collection tools and validated forms

Central secure database for CBCPC and volunteer data

Real-time dashboards for project monitoring

Data quality assurance reports and corrective action tracking

Monthly MIS reports and quarterly donor-ready datasets

User manuals and training materials for field teams

Secure data backup and access control system

Final cleaned datasets for project reporting

• Salary and benefits will be determined based on HRF Bangladesh's internal structure, project budget, and donor approval.