Manager/Assistant Manager, Capability Development [Expert Sales Team]

Job Description

Title: Manager/Assistant Manager, Capability Development [Expert Sales Team]

Company Name: Mutual Trading Company - Authorized distributor of Haleon Bangladesh

Vacancy: 1

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 10 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), Pharmaceutical/Medicine Companies

• Bachelor of Pharmacy (B.Pharm)
• Bachelor of Business Administration (BBA)

• At least 10 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), Pharmaceutical/Medicine Companies

1.       Capability Strategy & Framework

• Develop a structured capability framework covering scientific knowledge, detailing skills, in-chamber excellence, account planning, and compliant promotion standards.

• Assess current and future capability gaps across the sales organization and align the capability strategy with therapeutic area goals.

2.       Training Design & Delivery

• Design and deliver skill-building programs on scientific detailing, objection handling, disease awareness, product mastery, communication, influence, and negotiation.

• Create role-based training with clear competency levels.

• Conduct onboarding for new hires, ensuring strong scientific grounding and field-readiness.

3.       Collaboration with Medical & Marketing Teams

• Work closely with Medical Affairs to ensure accuracy, compliance, and scientific rigor in all contents.

• Partner with Marketing to convert brand strategies into capability programs that strengthen execution.

• Support product launches with training content, scientific modules, and field readiness workshops.

4.       Field Coaching & Performance Improvement

• Extensive field visit across Bangladesh to conduct joint visits to observe, diagnose and coach sales team on call quality, scientific conversations, and in-chamber behaviors.

• Build coaching capability of line managers through structured coaching frameworks and feedback models.

• Create individual development plans (IDPs) based on capability assessments.

5.       Content & Learning Tools Development

• Develop high-quality training materials, playbooks, scientific modules, e-learning content, simulations, and role-play scenarios.

• Ensure training materials comply with regulatory, ethical, and promotional codes.

• Collaborate with Marketing to implement digital learning tools (LMS, microlearning, assessments, capability dashboards).

 6.       Capability Assessment & Metrics

• Design assessments for scientific knowledge, communication, role-play performance, and territory execution.

• Track and report capability KPIs such as call quality scores, assessment pass rates, training coverage, and capability improvement trends.

• Evaluate training impact using ROI models and recommend continuous improvement steps.

 7.       Compliance & Governance

• Ensure all capability programs follow internal compliance policies and local regulatory requirements.

• Promote ethical, responsible, and patient-centric promotion behaviors.

• Insurance,Mobile bill,Gratuity
• Salary Review: Yearly
• Festival Bonus: 2