Title: Manager/ Sr. Manager, Core Network
Company Name: Carnival Internet
Vacancy: 01
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc)
Experience Requirements:
∎ 8 to 10 year(s)
∎ The applicants should have experience in the following business area(s):
ISP, Software Company, Telecommunication
Job Responsibilities:
∎ Provides leadership in network operations support in a 24/7 operating environment.
∎ Exercises leadership and day-to-day management of network engineers in operations team
∎ Serves as the manager-level escalation point for network operations and manages staff that responds and resolves all network infrastructure operational issues
∎ Managing the operation and maintenance of all technologies necessary to expand and evolve the network to meet customer demand for new and improved service offerings.
∎ Leads team of technical (IP/Transport) engineers with the goal of restoring service with urgency.
∎ Planning network infrastructure for new applications and services
∎ Meets very aggressive network availability, MTTR, and ticket handling objectives while providing hands-on leadership during network events.
∎ Drives technical staff to monitor and resolve customer
∎ Communicate effectively with the ability to work in a team environment.
∎ Escalation point of contact for all major issues.
∎ Responsible for staying on top of all event, incident, and requests/change management for their disciple.
∎ Ensures timely and accurate notification of network issues are being communicated to the business and that all outages are being escalated accordingly with carrier and partners.
∎ Ensures that all process and procedures have been implemented, understood and followed for their responsible shift.
∎ Ability to multi-task and solve multiple trouble issues simultaneously in a high stress environment.
∎ Ensure all Root Cause Analysis (RCAs) are completed accurately and timely, with the ability to present to executive leadership.
Additional Requirements:
∎ Age 30 to 40 years
∎ Both males and females are allowed to apply
∎ 10 years experience in IP-core network/ISP network administration
∎ 6+ years experience in managing technical teams
∎ Ability to supervise and motivate others
∎ Demonstrated ability to multi-task and manage multiple initiatives/projects in the execution of daily operations
∎ Experience with infrastructure/network operations support
∎ In-depth knowledge of network infrastructure devices i.e. routers, Switch, OLT
∎ Strong customer-focus skills with ability to recognize customer requirements, assist customer in achieving their goals, manage customer expectations and consistently achieve high customer satisfaction
∎ Advanced ability to isolate and troubleshoot failed equipment, facility issues and other components of network (Cisco, Juniper networking devices and Optical Networking)
∎ Hands on knowledge of the procedures used in the installation, modification maintenance and repair of IP core network hardware and software
∎ Highly skilled in analysis of and documentation of root-cause analysis
∎ Advanced knowledge of tools used in monitoring the network
∎ Strong knowledge in the TCP/IP protocol suite routing protocols, security technology and Internet core systems
∎ Knowledge in Network security, DDoS
∎ Relevant network professional certifications, such as: JNCP-SP/CCNP
∎ ITIL certification will add value
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill, Medical allowance, Provident fund, Weekly 2 holidays, Profit share
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: 25 Nov 2020
Company Information:
∎ 29 Oct 2020
∎ Carnival Internet
∎ Address : Uday Tower, Level-12, 57 & 57/A, Gulshan Avenue, Dhaka-1212
∎ Web : www.ssd-tech.io
Category: IT/Telecommunication
Source: bdjobs.com