Manager Reservation & Ticketing
Job Description
Title: Manager Reservation & Ticketing
Company Name: Air Holiday
Vacancy: 02
Job Location: Dhaka (PanthaPath)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Training/Trade Course: IATA,ATAB,Reservation
∎ Skills Required: Airline Ticket Reservation, Computer skill, GDS (GalileoTravelport, GDS SYSTEM, Refund, Reissue, Reservation/ Ticketing
Experience Requirements:
∎ 5 to 7 year(s)
∎ The applicants should have experience in the following area(s):
Air ticketing Reservation, Airline ticket reservation hotel booking, Amadeus, Basic knowledge of GDS (Galileo. Sabre)), GDS SYSTEM, Reservation/ Ticketing, Tourism, Tours and Travel Agency, Work as a travel agency or relevant work
∎ The applicants should have experience in the following business area(s):
Tour Operator, Travel Agent
Job Context:
∎ If you do not have relevant experience need not to apply.
∎ We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers` questions, making travel suggestions, and booking tickets.
∎ To be successful as a Reservation Agent you must be able to work with minimal supervision and have excellent customer service skills. Additionally, you should be able to up-sell and have excellent knowledge of deals and savings available to customers
Job Responsibilities:
∎ Assisting and advising customers who may be choosing from a variety of travel options.
∎ Making reservations for customers based on their various requirements and budgetary allowances.
∎ Checking the availability of accommodation or transportation on the customers' desired travel dates.
∎ Processing payments and sending confirmation details to customers.
∎ Sorting out any issues that may arise with bookings or reservations.
∎ Selling and promoting reservation services.
∎ Answering any questions customers might have about the reservation process.
∎ Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
∎ Providing support to customers who may need to amend or cancel a reservation.
Additional Requirements:
∎ Age at least 25 years
∎ Both males and females are allowed to apply
∎ 5-7 years experience in relevant sector.
Salary: Tk. 25000 - 40000 (Monthly)
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Sales incentive facility
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 20 Sep 2023
Company Information:
∎ 23 Aug 2023
∎ Air Holiday
∎ Address : Sute-335/336, (2nd floor) 68-69, Green Road, Dhanmondi, Dhaka-1205
Category: Hospitality/ Travel/ Tourism
: Send your cv at [email protected]. Or you can give a walk-in interview Saturday to Thursday from 12:00 pm to 4:00 pm
