Manager- Program, Community Services

Job Description

Title: Manager- Program, Community Services

Company Name: Ispahani Islamia Eye Institute & Hospital

Vacancy: --

Age: 32 to 40 years

Job Location: Dhaka

Salary: Tk. 60000 - 65000 (Monthly)

Experience:

• 8 to 10 years

• Masters

• 8 to 10 years

• Age 32 to 40 years

• Master degree in Public Health/Development Studies/Social Science/relevant discipline from any reputed university.

• At least (08-10) years of progressively responsible work experience in the area of Hospital Management and program management.

• Experience in working with INGOs, International Development Organizations /UN, Eye Health sector would be preferable.

• Strong problem solving and decision-making skills with readiness to work extended hours.

• Experience in team management and team building consisting of different level of staff.

• Strong interpersonal and liaison skills.

• Ability and willingness to travel to secondary-level eye hospitals and Primary Eyecare Centers located at different parts of the country.

• Should have program monitoring and staff supervision and development skill.

• Computer literacy & expertise in software handling is a must for this position.

• Excellent communication (written and oral) and relationship management skills.

Ispahani Islamia Eye Institute and Hospital (IIEI&H) has been known for more than sixty five years and is the largest multispecialty eye hospital in Bangladesh. The emphasis is on quality eye healthcare services for all socio-economic sections of society as well as training & education to develop effective manpower. We are committed to deliver our best quality eye healthcare services through a competent and passionate professional team at an affordable cost to the optimal satisfaction of our patients. We ensure continuous quality improvement by perusing research and constant endeavor.

We are currently looking for energetic, dynamic and enthusiastic person for the following position:

Job Context:

The position is responsible for assisting Director, Community Services in planning, implementation and supervision of all secondary level eye hospitals (SLEH) of IIEI&H and interfacing regularly with related staff members of the main hospital in relation to program, projects operational activities. S/he is required to keep the Director, Community Services updated on the operational issues of SLEHs. S/he also needs to maintain functional relationship with Medical Services Department, Quality Assurance, Nursing, ICT, and HR departments to ensure effective and efficient implementation of quality eye care services at the community level hospitals and outreach services in the community. S/he may be responsible for staff development, management, and operations of secondary hospitals. S/he needs to maintain a congenial collaboration with the partners and the international organizations.

Major Responsibilities:

• Organize, control, and coordinate services of secondary level eye hospitals and primary level eyecare centers (PLEC) as per the service rules of IIEI&H.

• Oversee the development and implementation of secondary level eye hospitals and policies for patient services, quality assurance, public relations, and department activities.

• Work with other healthcare professionals to improve the efficiency and quality in the delivery of direct healthcare services.

• Enable secondary level eye hospitals and primary level eyecare centers (PLEC) to effectively and efficiently manage their operational functions by providing quality support and ensuring regular monitoring and need base capacity building.

• Oversee as a resource to help reduce costs, enhance revenues, achieve effective utilization and quality goals and objectives, analyze and utilize information to develop and support management decisions.

• Identify loopholes and weaknesses in Logistic, Operations and Legal affairs and develop effective Standard Operating Procedures (SOPs)

• Negotiate and administer the secondary hospitals administrative issues with Govt. Offices, Local Bodies and any other important 3rd parties.

• Identify appropriate location and places for new service delivery points (SDPs).

• Concept note and proposal writing ability and experience is required.

• Experience in program budget preparation and budget monitoring is essential.

• Implement security policies, regulations, rules & norms and make sure that the environment of the secondary hospitals are safe for employees and patients.

• Oversee patient screening camps and other community activities at the grass root level.

• Look After staff performance management and staff development.

• Perform any other tasks as and when assigned by the authority.

• Salary as per IIEI&H’s Pay Scale.

• Conducive Working Environment.

• Contributory Provident Fund (CPF), Gratuity, Annual Leave and Sick Leave Encashment, Paid Maternity Leave.

• Free Pathology & Microbiology Tests, Welfare Fund (Medical Claims, Life Coverage, etc.)

• Other facilities and benefits as per hospital policy.