Job Description
Title: Manager - Operations, Student Visa Consultancy
Company Name: Sheba Innovations Limited
Vacancy: Not specific
Job Location: Dhaka (Dhanmondi)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline, Masters degree in any discipline
∎ Bachelor degree from abroad will be given preference.
∎ Skills Required: Good communication skills., MS Word/ Excel/ PowerPoint/ OneNote
Experience Requirements:
∎ 5 to 10 year(s)
∎ The applicants should have experience in the following area(s):
client support through phone, Online (web email) Support, Telemarketing
Job Responsibilities:
∎ Lead the preparatory activities for launching a Student Visa Consultancy Business.
∎ Recruit, train and manage a team (including counsellors) for business operation.
∎ Identify potential customers, develop and implement customer onboarding strategies to achieve revenue targets.
∎ Formulating digital and non-digital marketing strategies and lead the campaign effectively with proper budgeting and execution planning.
∎ Take the responsibility for growth and revenue targets.
∎ Responsible to handle students, applications and visa escalations and take appropriate action for quick solution.
∎ Advise, verify and compile all necessary documentation for fulfilling university admission and visa requirements.
∎ Monitor preparation and maintenance all Documents required for the Visa processing without any error. Execute the fee agreement and ensure the services.
∎ Responsible to come up with strategies and plan of action for attracting potential applicants and retaining them till end of process.
∎ Corresponding with university delegates as well as coordinating training for self and other team members.
∎ Responsible for providing analysis on key business metrics and driving long term strategy for the Business.
∎ Forming business relationship and strategic partnership with other educational consultancy.
∎ Create an effective Client Database and ensure regular follow up with phone call, SMS and emails.
∎ Evaluate results based on prospect generation, conversions and targets achieved.
∎ Responsible for new product development; planning, creating, marketing and driving strategy for success of the products.
∎ Conduct regular market intelligence and competition analysis and track market trends.
∎ Identify threats & opportunities and recommend plans & implement strategies to address them.
∎ Working with International Universities for the new tie ups.
Additional Requirements:
∎ Age 25 to 45 years
∎ Both males and females are allowed to apply
∎ Minimum 5 years of experience in Overseas Education/Student & Career Counselling.
∎ Proven experience in a sales management role with managing a team and in developing new /existing products & business.
∎ Good knowledge on creating and maintaining good relationship with universities.
∎ Updated with changes in the market and new opportunities.
∎ Excellent Bengali & English Communication Skills Especially Client, Official work & Formal emails.
∎ Must have good knowledge on MS Office Applications and other Computer related issues.
∎ Strong analytical skills to understand analyze a market and identify areas for potential new business.
∎ Must be target driven and must be able to thrive in a time pressured environment.
∎ Bootstrapping and risk-taking mind set.
∎ Strong leadership skills that motivate the sales team to perform beyond expectation.
∎ Experience in the immigration and visas industry, is a plus.
∎ Excellent organizational and planning skills.
∎ Strategic thinker with skills to execute at the tactical level.
∎ Ability to learn about products and services and describe/explain them to prospects.
∎ Cool-tempered and able to handle rejection.
∎ Outstanding negotiation skills with the ability to resolve issues and address complaints.
∎ Candidate must have solid understanding of technology/digital products.
∎ We prefer candidates who are willing to hustle to serve clients and get problems sorted out managing multiple issues at a time.
Salary:
∎ Negotiable
∎ Attractive package depending on the experience & capability of the candidate.
Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 15 Jan 2024
Company Information:
∎ 16 Dec 2023
∎ Sheba Innovations Limited
Category: Hospitality/ Travel/ Tourism
: Interested candidates with experience and exposure in only the given requirements should apply online through BDJOBS.