Title: Manager (IT & ERP)
Company Name: Multifabs Limited
Vacancy: 1
Age: 35 to 40 years
Job Location: Gazipur
Salary: Negotiable
Experience:
IT Infrastructure & System
Administration Network & Server Management
Cybersecurity & Data Protection
ERP Management & Implementation
Database & Backup Management
IT Asset & Vendor Management
Business Process Analysis & Automation
Team Leadership & User Support
Problem Solving & Decision
Making Strong Communication & Stakeholder Management
Key Responsibilities
IT Infrastructure & Operations
Manage overall IT infrastructure, servers, network, hardware, software and IT facilities.
Manage servers, storage, operating systems, databases, and other IT infrastructure.
Monitor network performance, bandwidth, connectivity, and system uptime.
Ensure network, server, endpoint, and user-level security.
Ensure regular data backup, backup verification, disaster recovery, and business continuity.
Establish an effective IT Helpdesk/Support system with proper ticketing, prioritization, SLA, and issue tracking.
Ensure timely resolution of hardware, software, network, ERP, and user-related issues.
Develop and maintain IT policies, SOPs, standards, and control procedures.
ERP Management
Lead overall ERP operations, implementation, user adoption, support and continuous improvement.
Ensure effective utilization of ERP across HR & Payroll, Merchandising, Inventory, Production, IE, Planning, Commercial, Accounting, SCM, and other functions.
Monitor ERP performance, data accuracy, system availability, and user adoption.
Ensure proper ERP user access, role-based permissions, and security controls.