Manager, Institutional Sales

Job Description

Title: Manager, Institutional Sales

Company Name: SMC Enterprise Ltd.

Vacancy: --

Age: At most 42 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 8 to 10 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG)

• Master`s degree in any discipline, MBA will be preferred

• 8 to 10 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG)

• Age At most 42 years

• 8-10 years of experience in Institutional/Corporate sales. At least 3 years of experience in a similar managerial position in FMCG/ Pharma OTC products will be preferred

• Proven experience in handling institutional customers and key accounts

• Experience in tender management and contract negotiations

• Excellent presentation, communication and interpersonal skills

• Strong network within the institutional business community is preferred

• High level of business ethics and customer orientation

• Business Development

  • Develop and execute institutional sales strategies to achieve annual sales and profitability targets

  • Identify new business opportunities across institutional and corporate sectors

  • Build and maintain a robust sales pipeline for sustainable business growth

  • Expand the customer base by acquiring new institutional accounts

• Key Account Management

  • Develop and maintain strong relationships with key decision-makers of corporate and institutional clients

  • Manage strategic accounts to maximize sales volume and customer retention

  • Ensure high levels of customer satisfaction through proactive relationship management

• Sales & Revenue Management

  • Prepare annual, quarterly, and monthly sales plans

  • Achieve assigned sales revenue targets, increase new customers

  • Monitor sales performance and implement corrective actions where necessary

  • Forecast sales demand and ensure business sustainability

• Tender & Contract Management

  • Lead participation in public and private tenders

  • Prepare quotations, proposals, contracts, and commercial offers

  • Negotiate pricing, payment terms, and commercial agreements

  • Ensure compliance with organizational policies and customer requirements

• Team Leadership

  • Lead, coach, and develop the institutional sales team

  • Set performance objectives and monitor individual performance

  • Build a high-performing sales culture focused on customer satisfaction and business growth

• Market Intelligence

  • Monitor market trends, competitors, pricing, and institutional buying patterns

  • Identify emerging business opportunities and recommend strategic initiatives

  • Prepare market intelligence reports for management

• Cross-functional Coordination

  • Coordinate with Supply Chain, Marketing, Finance, Distribution, and Logistics teams to ensure timely execution of customer orders

  • Ensure efficient order processing, delivery, invoicing, and after-sales support

• Reporting & Compliance

  • Prepare periodic sales reports, forecasts, pipeline updates, and business reviews

  • Maintain accurate customer records using internal systems

  • Ensure compliance with company policies, contractual obligations, and statutory requirements

• Any other task assigned by the supervisor

• Car expense re-imbursement allowance, Annual Performance Incentive, Contributory Provident Fund, Gratuity, WPPF, Two Festival Allowances, Boishakhi Allowance, Health Care Facility, Leave Encashment and Group Life Insurance.