Title: Manager-Hospitality (Resort)
Company Name: Akij Venture Group
Vacancy: 01
Age: 36 to 45 years
Job Location: Kishoreganj
Salary: Negotiable
Experience:
Bachelor’s / Master’s degree in Hotel Management / Hospitality Management / Tourism / Business Administration
Professional certification or Master’s degree will be an added advantage
Oversee daily resort operations to ensure excellent guest experience
Manage front office housekeeping food & beverage and guest services
Maintain high standards of hospitality service quality and cleanliness
Develop and implement SOPs and hospitality service standards
Handle guest complaints feedback and service recovery professionally
Lead, train, schedule, and motivate hospitality staff
Coordinate with sales and marketing for occupancy and promotional plans
Monitor budgets revenue and cost control measures
Ensure compliance with health safety and hospitality regulations
Manage vendors procurement and inventory efficiently
Oversee events banquets and special guest arrangements
Ensure property maintenance in coordination with engineering teams
Prepare MIS reports and present operational performance to management
Drive continuous improvement in guest satisfaction and service quality
Represent the resort with guests partners and external stakeholders
As per the company policy