Title: Manager, Health Service Innovation ; BRAC Health Programme (BHP)
Company Name: BRAC
Vacancy: --
Age: Na
Job Location: Dhaka
Salary: --
Experience:
Strong project management skills in planning, budgeting, and coordinating multidisciplinary teams.
Excellent analytical and problem-solving ability with a data-driven approach to decision-making.
Effective communicator and team collaborator across diverse stakeholders; skilled in reporting and presentations.
Proactive leader with a strong sense of initiative and commitment to innovation.
Flexible and adaptable, with willingness to travel to field sites as required.
Proficient in English and Bangla; skilled in digital tools, data analysis, and health technology platforms.
Strong grasp of healthcare systems with awareness of emerging health technologies and evolving industry trends.
Proven commitment to applying innovative solutions to enhance health outcomes, particularly for underserved communities.
Attention to detail and commitment to data quality.
Strategic thinking and ability to link data to decisions.
Flexibility to adapt to changing program needs and technologies.
Minimum 3 years’ of experience in relevant field is required.
Job Purpose
The Manager, Health Service Innovation is a contractual position to lead the design, testing, and integration of innovative health solutions under the Primary Health Care (PHC) portfolio, driving technology-enabled improvements in service delivery and patient outcomes. The role fosters a culture of innovation and ensures successful pilots are scaled across BRAC’s health operations nationwide.
Key Responsibilities
Plan, implement, and oversee innovation test-bed pilots for new health technologies under the PHC portfolio, ensuring effective design, training, execution, and evaluation.
Continuously explore and assess emerging medical and digital innovations to enhance primary healthcare efficiency, outcomes, and cost-effectiveness.
Establish and manage a dynamic pipeline of promising med-tech and public health solutions through active engagement with innovation hubs, startups, and research partners.
Coordinate with internal teams, technical experts, and external partners to co-create and refine innovative solutions aligned with BRAC and national health priorities.
Develop scale-up and integration plans for proven pilots, including operational guidelines, SOPs, and capacity-building materials for programme roll-out.
Oversee budgets, tools, personnel, and project timelines; monitor performance metrics and report progress and outcomes to senior management.
Build and manage collaborations with technology providers, universities, NGOs, and donors to support innovation co-development and implementation.
Develop concept notes, business cases, and cost-benefit analyses to secure organizational and donor approval for innovation initiatives.
Document pilot results, share learnings across teams, and promote a culture of continuous learning and innovation through internal and external communications.
Undertake additional responsibilities as required, maintaining flexibility to address evolving programme priorities and emerging innovation opportunities.
SAFEGUARDING RESPONSIBILITIES
Ensure the safety of Programme Participants, people who come into contact with the organisation and team members from any harm, abuse, neglect, harassment and exploitation including sexual exploitation and abuse (SEA) to achieve the programme`s goals of safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do so.
Festival Bonus, Health and Life Insurance, and others as per policy.