Title: Manager for CADD Center- Training Center for Engineering and IT Software
Company Name: Bangladesh Foundry & Engineering Works Ltd.
Vacancy: 01
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Marketing
∎ Training/Trade Course: Training Center Management
∎ Skills Required: Customer Support/ Client Service
Experience Requirements:
∎ 10 to 15 year(s)
∎ The applicants should have experience in the following area(s):
Marketing
∎ The applicants should have experience in the following business area(s):
Coaching Center
Job Context:
∎ As head of his/her department represent the company to all stakeholders.
∎ Develop task dependent work plan for all routine and ad hoc assignments for his department, achieve annual corporate goal for his/her department by implementing the same.
∎ Any other tasks assigned by the Managing Director.
Job Responsibilities:
∎ Delegating and directing service tasks, monitoring the progress of current leads, and managing sales team members to ensure the team's objectives and sales goals are met.
∎ Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
∎ Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking student's queries.
∎ Setting up and maintaining a service desk and evaluating its efficiency.
∎ Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
∎ Monitoring department issues and client complaints to create methods to lessen recurring issues.
∎ Auditing work and training service to ensure the company's high standards, efficiency, and productivity goals are met.
∎ Maintaining strong relationships with the students, engineers, and sales representatives.
∎ Helping to train new employees in company procedures.
∎ Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.
Additional Requirements:
∎ Age 35 to 45 years
∎ Only males are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 17 May 2022
Company Information:
∎ 17 Apr 2022
∎ Bangladesh Foundry & Engineering Works Ltd.
∎ Address : 56/1/B, Bir Uttam Kazi Nuruzzaman Sarak (West Panthapath), Dhaka
∎ Web : www.bfew.net
Category: Marketing/Sales
: Apply with cover letter