Manager - E-commerce And Digital Marketing
Job Description
Title: Manager - E-commerce And Digital Marketing
Company Name: Fashion Industry
Vacancy: 2
Age: 24 to 32 years
Job Location: Dhaka (Uttara Sector 13)
Salary: Negotiable
Experience:
- 2 to 5 years
- The applicants should have experience in the following business area(s): Online Retail Startup
Published: 1-01-01
Application Deadline: 2026-10-31
Education:
- Bachelor of Business Administration (BBA)
Requirements:
- 2 to 5 years
- The applicants should have experience in the following business area(s): Online Retail Startup
Skills Required: Customer Relationship, Customer Retention, Expertise on Customer Relationship Management (CRM) handling., Online Communication, Online sales generate, Sales Target Achievement, Team Leading
Additional Requirements:
- Age 24 to 32 years
Strong leadership, communication, and team
management skills.Experience in e-commerce, online sales, or fashion retail is preferred.Good knowledge of Facebook, Instagram, website, and other online sales platforms.Excellent customer service, complaint handling, and problem-solving skills.
Ability to achieve sales targets and manage multiple tasks efficiently.Proficiency in MS Excel, online order management, and sales reporting.
Ability to work under pressure and meet deadlines.Customer-focused, proactive, and result-oriented mindset.
Responsibilities & Context:
Manage daily online sales operations across the website, social media, and other digital sales channels.
Lead and supervise the online sales and customer service team.
Monitor online sales performance and ensure achievement of sales targets.
Ensure timely responses to customer inquiries, messages, comments, and complaints.
Monitor order confirmation, processing, delivery, exchange, and return activities.
Ensure a positive customer experience and maintain high customer satisfaction.
Coordinate with the showroom, warehouse, and delivery teams to ensure product availability and timely order fulfillment.
Monitor product listings, pricing, stock updates, and promotional offers across online platforms.
Prepare daily, weekly, and monthly online sales and customer service reports.
Identify opportunities to increase online sales, improve customer engagement, and enhance team performance.
Handle escalated customer complaints and ensure effective resolution.
Perform other relevant duties assigned by management.
Job Other Benifits:
- Mobile bill,Tour allowance,Over time allowance,Performance bonus
- Lunch Facilities: Full Subsidize
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
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