Manager (Admin)
Job Description
Title: Manager (Admin)
Company Name: Regent Group
Vacancy: 01
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Management
Experience Requirements:
∎ 5 to 8 year(s)
∎ The applicants should have experience in the following area(s):
Administration
∎ The applicants should have experience in the following business area(s):
Hotel
Job Responsibilities:
∎ Maintain coordination with all departments to ensure optimum service and take proper initiative to improve service.
∎ Ensures compliance with all policies, standards and procedures.
∎ Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
∎ Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
∎ Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine the areas of cost reduction and service improvement.
∎ Motivate employees to provide excellent customer service.
∎ Provides immediate assistance to the guests as requested.
∎ Serves as a leader in displaying outstanding hospitality skills.
∎ Professionally maintain relation with guests,
∎ Responds to and tactfully handle guest’s problems and complaints.
∎ Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction and take corrective action plan if required;
∎ Records guest issues in the guest response tracking system.
∎ Any other tasks assigned by Management.
Additional Requirements:
∎ Both males and females are allowed to apply
∎ Adequate knowledge on MS Office package.
∎ Excellent Interpersonal & Communication skills.
∎ Leadership Quality with a positive attitude.
∎ Should be a team player having good interpersonal skills.
Salary: Negotiable
Compensation & Other Benefits:
∎ As per company policy.
Application Deadline: March 27, 2020
Company Information:
∎ Regent Group
∎ Address : Delta Dahlia, Level # 5A, 36 Kemal Ataturk Avenue, Banani C/A, Dhaka-1213.
Category: Hospitality/ Travel/ Tourism
