Job Description
Title: Manager- Activities & Recreation
Company Name: Sea Pearl Beach Resort & Spa Ltd.
Vacancy: 01
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Hospitality Management
∎ 2-year degree from an accredited university in Business Administration, Hotel and Spa Management, or related major;
∎ Skills Required: Computer skill, Management, team work
Experience Requirements:
∎ 2 to 4 year(s)
∎ The applicants should have experience in the following area(s):
Communication, Computer skill, Guest Management
Job Responsibilities:
∎ CORE WORK ACTIVITIES
∎ Managing Spa Operations and Budgets
∎ • Selects vendors for spa retail operations and managing contract agreements.
∎ • Oversees retail product research, product selection and purchasing, product display.
∎ • Manages supply inventories and purchasing control, including wardrobe.
∎ • Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.
∎ • Maintains cleanliness of spa and related areas and equipment.
∎ Managing Spa Sales and Marketing Strategy
∎ • Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.
∎ • Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.
∎ • Ensures spa services are included in all property-related marketing and advertising.
∎ • Identifies and recommending new products and product enhancements to remain competitive in the market.
∎ • Works with Director of Sales & Marketing on driving new programs to market and marketing the spa throughout Bangladesh and the local market
∎ Managing Spa Revenue Management Strategy
∎ • Monitors and manages the payroll function.
∎ • Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
∎ • Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.
∎ Ensuring and Delivering Exceptional Customer Service
∎ • Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.
∎ • Empowers talent to provide excellent customer service.
∎ • Strives to improve service performance.
∎ Conducting Human Resources Activities
∎ • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
∎ • Reviews findings with talent to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.
∎ • Interviews and hires management and hourly talent with the appropriate skills to meet the business needs of the operation.
∎ • Develops, implements, and maintains a Spa orientation program for talent to receive the appropriate new hire training to successfully perform their job.
∎ • Administers the performance appraisal process for direct report managers.
∎ • Develops business goals and creates appropriate development plans.
∎ • Establishes and maintains open, collaborative relationships with talent and ensuring talent do the same within the team.
∎ • Solicits talent feedback, utilizes an “open door” policy and reviewing talent satisfaction results to identify and address talent problems or concerns.
∎ • Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.
∎ • Celebrates successes and publicly recognizes the contributions of team members.
Additional Requirements:
∎ Age at least 30 years
∎ Both males and females are allowed to apply
Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 May 2023
Company Information:
∎ 30 Apr 2023
∎ Sea Pearl Beach Resort & Spa Ltd.
∎ Address : Advance Noorani Tower, Level-13, 01 Mohakhali CA, Bir Uttam A K Khandakar Sarak, Dhaka-1212.
∎ Web : www.seapearlcoxsbazar.com
∎ Business : Sea Pearl Beach Resort & Spa is a First International Branded 5 Star Beach Resort in Cox`s Bazar, Bangladesh, featuring 493 rooms & suites, 09 Food & Beverage out lets, 10000 sft meeting & event space.
Category: Hospitality/ Travel/ Tourism
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