Assistant / Deputy Manager (Airway Aviation)

Job Description

Title: Assistant / Deputy Manager (Airway Aviation)

Company Name: Sea Pearl Beach Resort & Spa Ltd.

Vacancy: 01

Age: 35 to 45 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 10 to 15 years
• The applicants should have experience in the following business area(s): Airline, Immigration/Visa Processing

• Master of Business Administration (MBA)

• 10 to 15 years
• The applicants should have experience in the following business area(s): Airline, Immigration/Visa Processing

• Age 35 to 45 years
• Only Male

• Oversee daily operation of an IATA-accredited agency.

• Operate BSP & BSPlink independently.

• Manage ADM/ACM processing.

• Handle air ticket issuance, reissuance, refunds.

• Ensure full IATA rules, resolutions & procedures.

• Handle air ticketing, and international hotel bookings for individual travelers, corporate clients, and higher management.

• Strong knowledge of processing Visa. (USA, Canada, Australia, and others).

• Coordinate travel plans, itineraries, and reservations while ensuring seamless guest experiences.

• Manage bulk corporate bookings and liaise with airlines, hotels, and agencies.

• Provide personalized travel solutions for VIP and management board of the organization.

• Ensure accuracy and efficiency in booking, rebooking, and cancellations.

• Maintain strong relationships with airlines, travel partners, and vendors. Assist in negotiating fares, contracts, and special deals for corporate travelers.

• Stay updated on visa regulations, airline policies, and travel restrictions.

• Work under pressure to meet urgent and last-minute travel requests. Manage flight Reservation, ticket issuance, reissuance and cancellation.

• Provide accurate fare quotation and ensure the best value option for customer.

• Handle inquiries related to flight schedule baggage policies and visa requirements.

• Resolved customer complaints or issues promptly and professionally.

• Maintain Up to date knowledge of airlines rules, policies and promotional offers.

• Assist in preparing travel itineraries and ensuring all bookings comply with client.

• Maintain records of Transaction and proper reports for management needed.

• Strong Communication Skill in English and the local language. Proficiency in using GDS platforms (Amadeus, Sabre, Galileo etc.)

• Ability to work under pressure and meet tight deadlines

• OTA based experience is extra preference.