Key Account Manager (Executive/ Sr. Executive) - Client Servicing

Job Description

Title: Key Account Manager (Executive/ Sr. Executive) - Client Servicing

Company Name: Creation World

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Business Administration (BBA)
∎ BBA/ MBA/ Master's degree from any reputed institution.
∎ Skills Required: Ability to Work Under Pressure, Business Marketing, Computer skill

Experience Requirements:
∎ At least 3 year(s)
∎ The applicants should have experience in the following area(s): Core Digital Marketing, media agency
∎ The applicants should have experience in the following business area(s): Advertising Ageny

Job Context:
∎ The Client Services acts as a servicing person responsible for the conceiving, managing and executing online marketing initiatives and management of all advertising programs and associated revenue pre- and post-sale. This includes media plan creation, campaign implementation, optimization, reporting, program retention, renewal and ensuring prompt and proper resolution of advertiser business issues to our clients.

∎ The Client Services plays an integral role in business development and hold responsibility for effectively managing clients.

Job Responsibilities:
∎ Playing an integral role in new business development and hold responsibility for effectively managing clients.
∎ Primary day-to-day contact with clients.
∎ Manage and maintain web and social media content calendars and campaigns.
∎ Nurture social media communities through daily monitoring, publishing and engagement.
∎ Identify content trends on digital initiatives drawing on your knowledge of copywriting, video and graphic design, and social media channel nuances and audience behavior.
∎ Work closely with copywriters, designers, strategists and project managers to create and plan relevant, new digital, social and mobile content strategies and campaigns.
∎ Compile and analyze content performance (both qualitative and qualitative insights) and recommend high level growth opportunities for social media buys.
∎ Ability to communicate digitally with a high level of precision to reflect the brand persona in a timely manner with the ultimate goal of fostering brand loyalty and grow affinity.
∎ Understand and embrace the expectation that social media operates outside of traditional business hours.
∎ Ability to use online listening, curating, publishing and measurement platforms and tools effectively.
∎ Write project and creative briefs and effectively communicate to teams.
∎ Evaluate and monitor the quality and performance of all services provided to the Client(s)
∎ Meet the sales target given by the supervisor/higher management.
∎ Play an integral part in overall success of team and take responsibility.
∎ Any other responsibility assigned by the Management and Supervisor.

Additional Requirements:
∎ Age 20 to 45 years
∎ Both males and females are allowed to apply
∎ 1-3 years of experience including: corporate marketing department, digital marketing and advertising agency. A minimum 1-2 years of experience in a digital domain - experience with social media, community management, copywriting, email, digital storytelling, mobile and technology solutions preferred.
∎ Understanding of social media platform management tools.
∎ Strong understanding of social media copywriting, editorial calendars, content ideation and mapping, brand persona, and customer service.
∎ Expertise in identifying and forecasting emerging trends in the digital content space.
∎ Ability to convert and implement strategic plans into tactical ones.
∎ Superior oral and written communication skills; excellent typist, great listener and relationship oriented.
∎ High comfort level leading brainstorms and ideation and filling up whiteboards.
∎ Ability to inform, educate and influence staff to support goals and objectives.
∎ Ability to work with a team to think strategically and act tactically in order to align our services with customer needs.
∎ Understanding of marketing strategy, creative, photography/videography, print production, media and digital.
∎ Knowledge of customer services, sales, retail structure, operations, account service/sales management, best practices and proven ability to communicate and implement.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Recreation Benefits: Two Yearly Tour - One local other International

Application Deadline: 11 Mar 2021

Company Information:
∎ 17 Feb 2021
∎ Creation World
∎ Address : House # 28, Road # 7, Block # C, Niketon, Gulshan 01, Dhaka-1212.
∎ Web :

Category: Marketing/Sales