Junior Executive, Global Customer Service

Job Description

Title: Junior Executive, Global Customer Service

Company Name: STENCIL BANGLADESH LIMITED.

Vacancy: 1

Age: 23 to 28 years

Location: Dhaka (Banani)

Salary: Negotiable

Experience:
∎ At least 1 year
∎ Freshers are also encouraged to apply.

Published: 15 May 2025

Education:
∎ Bachelor of Business Administration (BBA)

Requirements:

Additional Requirements:
∎ Age 23 to 28 years
∎ Fluent in both spoken and written English.
∎ Good with computer skills.
∎ Ability to multi-task, prioritizes, and manages time effectively.
∎ Ability to organize, prioritize and manage workflow.
∎ Ability to work well in a team environment.
∎ It is a shifting duty and applicant should be flexible enough to work in night shift.
∎ Fluent in both spoken and written English.
∎ Good with computer skills.
∎ Ability to multi-task, prioritizes, and manages time effectively.
∎ Ability to organize, prioritize and manage workflow.
∎ Ability to work well in a team environment.
∎ It is a shifting duty and applicant should be flexible enough to work in night shift.

Responsibilities & Context:
∎ Managing customer inquiries.
∎ Identifying and assessing customers' needs to achieve satisfaction.
∎ Build sustainable relationships and trust with customer through open and interactive communication.
∎ Provide accurate, valid and complete information by using the right methods/tool.
∎ Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution.
∎ Keep records of customer interactions, process customer documents.
∎ Managing customer inquiries.
∎ Identifying and assessing customers' needs to achieve satisfaction.
∎ Build sustainable relationships and trust with customer through open and interactive communication.
∎ Provide accurate, valid and complete information by using the right methods/tool.
∎ Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution.
∎ Keep records of customer interactions, process customer documents.

Compensation & Other Benefits:
∎ Weekly 2 holidays, Over time allowance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Banani)

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Company Information:
∎ STENCIL BANGLADESH LIMITED.
∎ House 31, Level 09, Road 04, Block F, Banani, Dhaka 1213,
∎ At Stencil Bangladesh Limited, our relentless effort is to strive hard to serve our clients to their utmost satisfaction with cost-effective photo editing services on Portrait Editing, Real Estate, Visual Tours, or Panoramas. We work hard to find innovative ways, creative methods, and technological shortcuts for streaming the delivery process and meeting every client’s needs.

Address::
∎ House 31, Level 09, Road 04, Block F, Banani, Dhaka 1213,
∎ At Stencil Bangladesh Limited, our relentless effort is to strive hard to serve our clients to their utmost satisfaction with cost-effective photo editing services on Portrait Editing, Real Estate, Visual Tours, or Panoramas. We work hard to find innovative ways, creative methods, and technological shortcuts for streaming the delivery process and meeting every client’s needs.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 14 Jun 2025

Category: Marketing/Sales

Interested By University

University Percentage (%)
National University 5.94%
University of Dhaka 3.10%
Southeast University 2.58%
Daffodil International University (DIU) 2.58%
East West University 2.58%
Stamford University Bangladesh 2.33%
Independent University, Bangladesh 2.07%
Dhaka International University 2.07%
BRAC University 1.81%
Ahsanullah University of Science and Technology (AUST) 1.81%

Interested By Age Range

Age Range Percentage (%)
20-30 81.91%
31-35 12.92%
36-40 3.36%
40+ 0.78%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 36.18%
20K-30K 52.20%
30K-40K 8.79%
40K-50K 1.81%
50K+ 1.03%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 29.20%
0.1 - 1 years 16.80%
1.1 - 3 years 26.10%
3.1 - 5 years 14.47%
5+ years 13.44%

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