Jr. Executive/Executive-Sales Operations

Job Description

Title: Jr. Executive/Executive-Sales Operations

Company Name: Remark HB Limited

Vacancy: 01

Age: At least 20 years

Job Location: Dhaka (Gulshan)

Salary: Negotiable

Experience:

• At least 1 years
• The applicants should have experience in the following business area(s): Cosmetics/Toiletries/Personal Care,Healthcare/Lifestyle product

• Bachelor/Honors

• At least 1 years
• The applicants should have experience in the following business area(s): Cosmetics/Toiletries/Personal Care,Healthcare/Lifestyle product

• Age At least 20 years

• Strong organizational and multitasking abilities.

• Detail-oriented with accuracy in record keeping.

• Good communication and coordination skills·

• Basic understanding of accounting and reconciliation.

• Proficient in using CRM systems and Sales tools.

• Proficiency in MS Office (especially Excel).

• Ability to work under pressure and meet deadlines.

Job Context:

We are looking for a proactive, detail-oriented, and organized individual for the position of Jr. Execuitve/ Executive-Sales Operations. The candidate will play a key role in supporting the overall sales process, coordinating between internal teams, managing order flow, maintaining sales-related records, and ensuring smooth post-sales operations.

Job Responsibilities:

• Assist in day-to-day sales administration activities to support smooth sales operations.

• List products across various online platforms and ensure accurate and up-to-date information (pricing, description, stock levels, etc.).

• Maintain accurate records of payments, refunds, and other financial transactions related to sales.

• Process and follow up on customer refunds, ensuring timely resolution.

• Assist in account reconciliation between sales, payment gateways, and accounting records.

• Monitor and update the order status on the website and coordinate with internal teams for fulfillment.

• Prepare and maintain various internal reports (e.g., sales summary, inventory reports, refund status, etc.).

• Ensure product availability by coordinating with inventory and procurement teams.

• Oversee and ensure proper packaging and dispatch of products to customers.

• Track shipments and proactively resolve delivery issues in coordination with logistics partners.

• Support overall sales operations and process improvements to enhance customer experience and internal efficiency.

• Keep records of all sales transactions, prepare regular sales performance reports & reconciliation tasks, and ensure all sales-related data is accurately maintained in SAP